Get the celebrity treatment with world-class service at Portom International Hokkaido

Boasting a fitness centre and a bar, Portom International Hokkaido is situated in Chitose, 100 metres from New Chitose Airport Onsen and 15 km from Salmon Hometown Chitose Aquarium. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has a hot spring bath and a concierge service. Portom International Hokkaido offers 5-star accommodation with a sauna. Northern Horse Park is 15 km from the accommodation, while Lake Shikotsu is 42 km from the property. The nearest airport is New Chitose Airport, a few steps from Portom International Hokkaido.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

American

Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.8
Comfort
9.8
Value for money
8.6
Location
9.5
Free WiFi
9.7
High score for Chitose
Select topics to read reviews:

Guests who stayed here loved

  • Yueh
    Singapore Singapore
    The location was great as we were able to catch our flight the next morning without much hassle. The hotel standard was superb with everything required in place.
  • Martin
    New Zealand New Zealand
    The welcome & assistance from Andrea Antolini was superb! Such a wealth of information from him! Everything was explained very clearly.
  • Tanun
    Thailand Thailand
    convenient for both inbound and out bound passengers
  • Suat
    Singapore Singapore
    Room was very spacious with modern furnishings. The lobby was impressive and they offered welcome drinks. Location was great, within the Chitose airport.
  • Melissa
    Australia Australia
    everything, from service to sleeping. it was the best hotel we stayed at in Japan. however the priciest hotel as well.
  • Ian
    Australia Australia
    One of the best hotels in Hokkaido, with a spacious room and modern facilities including in house onsen. Excellent staff.
  • Bernadette
    Singapore Singapore
    Service was very good; Andrea the lobby service manager was very personable and helpful. Maya who helped us check out was a friendly face very early in the morning!
  • Ploy-juda
    Thailand Thailand
    Very conveniently located right at the International terminal. Perfect if you have early morning flight. The price is on a high side but the room and facility is great.
  • Cheah
    Singapore Singapore
    peaceful zen like concept, away from the hustle and bustle of the busy airpoint. really calm one’s mind.
  • Anantaturakarn
    Thailand Thailand
    Located in the airport. It is very comfortable for morning departure flight. The facilities are excellent. There are thai staffs to support thai guests.

Hotel surroundings

Restaurants
2 restaurants on site

  • フレンチレストラン TATERU YOSHINO
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • 日本食ダイニング 京都下鴨茶寮-北のはなれ-
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

Facilities of Portom International Hokkaido
Great facilities! Review score, 9.7

Most popular facilities
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Fitness centre
  • 2 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Laundry
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Pants press
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Public Bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Japanese
  • Korean
  • Thai
  • Chinese

House rules
Portom International Hokkaido takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroNICOSUCUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please inform Portom International Hokkaido in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Portom International Hokkaido

  • Check-in at Portom International Hokkaido is from 15:00, and check-out is until 11:00.

  • The prices at Portom International Hokkaido may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Portom International Hokkaido can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American
  • Portom International Hokkaido offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hot spring bath
    • Public Bath
  • Room options at Portom International Hokkaido include:

    • Twin
    • Double
    • Suite
    • Triple
  • Portom International Hokkaido has 2 restaurants:

    • フレンチレストラン TATERU YOSHINO
    • 日本食ダイニング 京都下鴨茶寮-北のはなれ-
  • Portom International Hokkaido is 3.1 miles from the centre of Chitose. All distances are measured in straight lines. Actual travel distances may vary.