Located in Tsumagoi, 39 km from Honmachi Machiyakan, Palcall Tsumagoi Resort Ski & Hotel provides accommodation with a garden, free private parking, a shared lounge and a terrace. Providing a restaurant, the property also has ski-to-door access, as well as a sauna. The property is non-smoking and is situated 44 km from Suzaka City Zoo. At the resort, each room includes a desk, a flat-screen TV, a private bathroom, bed linen and towels. Rooms are equipped with a safety deposit box and selected rooms are fitted with mountain views. All units will provide guests with a fridge. Palcall Tsumagoi Resort Ski & Hotel offers a children's playground. The area is popular for hiking and skiing, and ski equipment hire is available at this 4-star resort. Mt. Kusatsu Shirane is 39 km from the accommodation, while Karuizawa Station is 39 km away. Matsumoto Airport is 90 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available on-site

Ski-to-door

Public Bath, ​Hot spring bath

Activities:

Skiing

Children's playground

Billiards


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
2 single beds
and
1 sofa bed
4 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
4 single beds
and
1 sofa bed
2 single beds
4 single beds
4 single beds
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Guest reviews

Categories:

Staff
7.9
Facilities
7.2
Cleanliness
7.4
Comfort
7.3
Value for money
7.2
Location
7.9
Free WiFi
10
High score for Tsumagoi
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, I've already booked at the hotel on 10-11th December 2022. I would like to ask for - Can I go skiing on that period? Thank you

    Ski side is planning to open form 3rd Dec 2022, however, the final open date will depending on snow condition. Please double check the ski resort HP ..
    Answered on 5 November 2022
  • Is the price per person? Is possible to pay at the property not in advance?

    Dear customer, the price is per person and you can choose pay late.
    Answered on 10 December 2021
  • Hi, I want to ask about ski lesson. If i stay 3 night, How many days i can get a lesson. and can I get a snowboard lesson?

    Hi, Thank you for your inquiry. Please note that you can have a free ski or snowboard lesson per night of stay. Once we recognize your booking for mo..
    Answered on 7 October 2024
  • Can people with tattoos use the Onsen?

    Yes, guests with tattoos are also welcome to use the onsen.
    Answered on 31 October 2024
  • Do you have a private Onsen?

    We only have a large communal bath(Onsen) with a sauna located in the center of the facility.
    Answered on 31 October 2024
  • Is it possible to pay extra for a late check out during July?

    Sure, Please kindly notify to us for the check out time in the advance then we will suggest to our front team to respond to you.
    Answered on 19 May 2023
  • Still looking?

Property surroundings

Restaurants
1 restaurant on site

  • Pal Cafe
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Resort facilities of Palcall Tsumagoi Resort Ski & Hotel

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
Activities
  • Hiking
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Children's playground
  • Skiing
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
    Additional charge
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Massage chair
  • Public Bath
    Additional charge
  • Hot spring bath
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese

House rules
Palcall Tsumagoi Resort Ski & Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBNICOSUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Palcall Tsumagoi Resort Ski & Hotel

  • Palcall Tsumagoi Resort Ski & Hotel offers the following activities / services (charges may apply):

    • Sauna
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Table tennis
    • Hot spring bath
    • Massage chair
    • Public Bath
  • The prices at Palcall Tsumagoi Resort Ski & Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Palcall Tsumagoi Resort Ski & Hotel is from 15:00, and check-out is until 10:00.

  • Palcall Tsumagoi Resort Ski & Hotel is 2.8 miles from the centre of Tsumagoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Palcall Tsumagoi Resort Ski & Hotel include:

    • Double
    • Twin
    • Family
    • Apartment
  • Palcall Tsumagoi Resort Ski & Hotel has 1 restaurant:

    • Pal Cafe
  • Yes, Palcall Tsumagoi Resort Ski & Hotel is popular with guests booking family stays.