Offering sweeping ocean views from its hot spring baths on the top floor, Hotel New Tsuruta offers massage treatments and Japanese-style and Western rooms. Free Wi-Fi is provided at the lobby and all rooms. The New Tsuruta Hotel is only a few steps from the downtown area, and an 8-minute walk from JR Beppu Train Station. The Umitamago Aquarium is around a 10-minute drive, and the hot springs of Jigoku Meguri a 15-minute drive. Guests at Tsuruta New Hotel can unwind in a soothing indoor or outdoor public hot spring bath, or relax with a massage in the massage parlor or in their room. The concierge can recommend sightseeing spots. Other facilities include a 24-hour reception, a shop and drinks vending machines. Rooms feature a tatami (woven-straw) floor and traditional futon bedding, or carpeting on the floor with beds. Some are fitted with an attached bathroom, a fridge and air conditioning. Yukata robes and toiletries are provided. The New Tsuruta caters either a buffet breakfast or a set breakfast meal. For dinner it serves a kaiseki traditional multi-course meal, featuring seasonal dishes. All meals are served at the dining room.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.2
Facilities
7.7
Cleanliness
8.0
Comfort
8.1
Value for money
8.7
Location
8.7
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Valentinus
    Australia Australia
    Excellent breakfast, parking facility, staff was very helpful and friendly
  • Seyeor
    South Korea South Korea
    They offer a great breakfast. They also have a great onsen pool.
  • Hau
    Hong Kong Hong Kong
    Location Nice ancient Japan style, huge Love it so much
  • Gay
    Australia Australia
    Staff very professional and helpful. Location from Beppu station and access to restaurants for dinner. Breakfast catered for a variety of cultures. Even better was the use of the onsen … a fabulous way to sooth aching legs after sightseeing.
  • Kimmy
    Taiwan Taiwan
    The hot spring was awesome. Our very first time staying in a tatami room. It was an unforgettable experience at Hotel New Tusruta.
  • Kean
    Australia Australia
    The Japanese style interior was astonishing. Liked the tatami flooring, futon bedding and the low coffee table in the middle.
  • Arthur
    Taiwan Taiwan
    The hotel upgraded my room from 3rd floor to 7th floor with the great views of the sea. The diversity of the breakfast was amazing too.
  • Andrea
    Taiwan Taiwan
    Excellent location, next to some department stores and many food stores, recommended paid parking spaces, super delicious and exquisite buffet breakfast, and excellent and enthusiastic staffs. The above are all advantages worth recommending to...
  • Andrzej
    Poland Poland
    Nice, comfortable hotel. Good location. Very friendly and helpful staff. Wonderful breakfasts.
  • Boon
    Singapore Singapore
    Near by have nice restaurants at night and the onsen within walking distance Friendly staffs Yummy breakfast with lots of food Free parking

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you cater for any allergy or food preferences?

    Breakfast is a buffet, so please choose your favorite food at your own risk. (Basic allergies are displayed, but the kitchen is not separated)
    Answered on 15 September 2019
  • Dear surf is your onsen tattoo friendly ?

    As a general rule, guests with tattoos are asked to refrain from bathing. We ask for your cooperation so that all customers can spend their time comfortably.
    Answered on 10 July 2023
  • Do you have coin wash machine or laundry service ?

    We don't have a coin laundry, so we can't do laundry in the building.
    Answered on 10 July 2023
  • 1. Is the public hot spring bath available? Some reviews say it is under construction. 2. Is the breakfast buffet available everyday? Thank you very much.

    Information current as of September 9, 2024. ・Construction on the large public bath has been completed, and the hot springs can be used as usual. ãƒ..
    Answered on 9 September 2024
  • does your onsen allow tattoo - it is not a gang tattoo and it’s not big

    As a general rule, guests with tattoos are asked to refrain from bathing. We ask for your cooperation so that all customers can spend their time comfortably.
    Answered on 10 July 2023
  • What kind of dinner that hotel offer for room include halfboarf ?

    We are unable to prepare dinner except on special occasions. There are plenty of restaurants in the area. Please rest assured.
    Answered on 9 September 2024
  • Still looking?

Managed by yuka tsuruta, junko tsuruta

Company review score: 9.2Based on 879 reviews from 1 property
1 managed property

Company information

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience

Property information

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience. 【IMPORTANT】 Pre-settlement is necessary for reservations of more than 10 people. Please contact us with credit card information that can be settled within 3 days after reservation. If credit card information does not arrive after 3 days after reservation, reservation may be invalid. In addition, we can not make a reservation for the purpose of reselling or transferring the right of the reserved room. A penalty fee may be raised if such an act is discovered.

Neighbourhood information

The HotelNew Tsururta is located in the center city , and excellent transportation access . It is a 10-minute walk from the hotel to Beppu Station . From the hotel , to the bus stop of the Express Bus of Fukuoka , it is a 3-minute walk . A typical spa architecture cultural heritage is " Takegawara hot spring " of Beppu is a 3-minute walk from the hotel . There is a restaurant street adjacent to the hotel . SUSHI and YAKINIKU , RAMEN noodles , REIMEN noodles , Such as a bar or tavern , you can enjoy a variety of dishes 【Tourism website, as our recommendation】 If your plan in Japan is not decided yet, we strongly recommend using the “Huber. TOMODACHI GUIDE". By this Huber. TOMODACHI GUIDE, they help you organize the best plans including the places only locals know for free. If you pay, the guides can show you around these places too, so feel free to start talking to local guides through this!! Please make most of following discount code. 「GDTUz6Df」

Languages spoken

English,Japanese

Property surroundings

Facilities of Hotel New Tsuruta

Most popular facilities
  • Non-smoking rooms
  • Family rooms
  • Free WiFi
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kid meals
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Vending machine (drinks)
  • Private check-in/check-out
  • Luggage storage
  • Wake-up service
  • Wake up service/Alarm clock
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Japanese

House rules
Hotel New Tsuruta takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardJCBNICOSUCUnionPay credit cardCash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

FAQs about Hotel New Tsuruta

  • The prices at Hotel New Tsuruta may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel New Tsuruta is 2 miles from the centre of Beppu. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Tsuruta offers the following activities / services (charges may apply):

    • Massage
  • Check-in at Hotel New Tsuruta is from 15:00, and check-out is until 10:00.

  • Guests staying at Hotel New Tsuruta can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet
  • Room options at Hotel New Tsuruta include:

    • Twin
    • Family
    • Quadruple
    • Suite