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Located within a 5-minute walking distance from JR Kaihinmakuhari Train Station, Hotel New Otani Makuhari offers guests the luxury of choosing from 10 restaurants to dine at and a variety of outdoor and indoor activities. The hotel is located just next to the Makuhari Messe and the Tokyo Disney Resort is a 20-minute train ride away. Carpeted rooms feature a flat-screen TV, air conditioning/heating and an private bathroom. Rooms also come with a refrigerator, an electric kettle and free toiletries. Guests can relax in the seating area and enjoy the view of Tokyo Bay or of Chiba City. At Hotel Makuhari New Otani, guests can access the indoor pool, spa and fitness center at a cost. At a surcharge, guests can also enjoy the sauna, get a relaxing massage or break a sweat playing tennis. A 24-hour front desk and a gift shop can be found on site as well. Guests can dine at the All-Day Dining Satsuki, the Chinese Restaurant Taikanen or get a taste of Teppanyaki at Keyaki or Keyaki Sky Salon. Guests can also feast at one of the 3 authentic Japanese restaurants Senbazuru, Isshin or Sazanka. The Lounge Café or Bay Court Café and the Patisserie Satsuki are also open for light meals and desserts. Narita International Airport is 40-minutes by limousine bus and Haneda International Airport can be reached with a 70-minute bus ride. Guests can also access the Odaiba shopping malls within a 45-minute train ride from the hotel. In addition, Eon Mall Makuhari New City is a 6-minute drive or 13-minutes by train and walk.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


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Availability

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Room Type
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
8.6
Free Wifi
8.3
High score for Chiba
Select topics to read reviews:

Guests who stayed here loved

  • Shamsa
    United Arab Emirates United Arab Emirates
    The location was great and close to the train station. The staff were helpful and kind.
  • Lia
    Indonesia Indonesia
    The location is very near to makuhari messe, there's an entrance door that direct us to a sky bridge ... very convenient for people who need to attend an event at makuhari messe
  • T
    Singapore Singapore
    Wonderful selection of breakfast, mix of Japanese, other Asian and Western. Good spread and very good service. Rooms are well-appointed and sea views are amazing.
  • Troh
    United States of America United States of America
    We have stayed at the New Otani Makuhari several times, and every time we've been pleased. We like the size of the rooms, the friendliness of the staff, the location near the station and the design and art deco style of some of the amenities. ...
  • Robin
    Belgium Belgium
    Breakfast was eclectic and plentiful. Location great for the Makuhari messe, with simple walking access to the station and many local dining establishments, bars and shops. Hotel bus to and from both airports is convenient and cheap. Rooms a...
  • Christian
    United States of America United States of America
    Staff was amazing and patient. I didn't know much Japanese but they made me feel right at home and very welcomed. ❤️
  • Darren
    United States of America United States of America
    The staff was excellent. The room was beautiful. The View was exquisite. The Internet was insanely fast. I needed to drop off my luggage as soon as I got there and they gave me the application for the check-in. When I got there, they'd already...
  • Mark
    Australia Australia
    Breakfast was more than adequate and very enjoyable. Location is easy to find and has nice views out the windows.
  • J
    United States of America United States of America
    The room itself was incredibly large for what I'm used to for stays in Japan. The hotel has a retro charm to it and the view from the rooftop restaurant/bar is really something. Love that it's a quick walk to the convention center.
  • Jeff
    Australia Australia
    Great Location so close to Makuhari Messe. Lots of great dining experiences nearby. Highly recommended. Free Parking.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is the indoor pool heated?? And still accessible to guest staying at the hotel? How much would it cost for the additional charge?

    Thank you very much of your inquiry. The indoor pool temperature is 30℃. And only guests staying(over18years old) at the hotel could use fitness cente..
    Answered on 15 October 2021
  • How much would it cost for Indoor Pool charge?

    If you stay at Hotel, it costs about 5,500JPY but if you are not staying at hotel, you can not use our indoor pool(fitness center). Best regards, Hot..
    Answered on 13 August 2021
  • The pool is open ? what the Time of open-close?

    Thank you for your question. Our outside pool was just closed today(1st SEP). We also have inside pool in our gym. If you use that you have to pay ext..
    Answered on 1 September 2021
  • is the outdoor pool available?

    YES, available. there is a charge ,and need a reservation before.
    Answered on 13 July 2022
  • Do you have parking at the hotel ?

    We have parking lot for 300 cars.
    Answered on 19 December 2022
  • Is it possible to have extra pillows in my room ? Two extra . Thank you. See you soon

    This is Hotel Newotani Makuhari. We would like to know your arrival date,your name&confirmation number.
    Answered on 22 December 2022
  • Still looking?

Hotel area info

Restaurants
6 Restaurants On Site

  • SATSUKI
    • Cuisine
      European
    • Ambience
      Family-friendly • Modern
  • 大観苑
    • Cuisine
      Cantonese • Chinese
  • 千羽鶴
    • Cuisine
      Japanese
  • 一心
    • Cuisine
      Sushi
    • Ambience
      Traditional
  • 鉄板焼 欅
    • Ambience
      Romantic
  • ザ・ラウンジ
    • Ambience
      Family-friendly

Amenities of Hotel New Otani Makuhari
Great facilities! Review score, 8.4

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms
  • Spa
  • 6 restaurants
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Mini golf
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – indoorAdditional charge
  • Open all year
  • Adults only
  • Heated pool
Pool 2 – outdoorAdditional charge
  • Seasonal
  • All ages welcome
  • Shallow end
Spa
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Japanese

House rules
Hotel New Otani Makuhari takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Must-know information for guests at this property

At the time of booking, you must inform the property what time you plan to check in. If your check-in time changes, please update the property.

Please note that 1 child 9 years and under can use an existing bed free of charge. Only 1 child per 1 adult is accepted in an existing bed.

The property may contact guests with applicable prepayment instructions after booking. Please contact the property directly for more details.

Please inform Hotel New Otani Makuhari of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about Hotel New Otani Makuhari

  • The nearest beach is 2,300 feet from Hotel New Otani Makuhari. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Hotel New Otani Makuhari is popular with guests booking family stays.

  • Room options at Hotel New Otani Makuhari include:

    • Twin
    • Double
    • Triple
    • Single
    • Suite
    • Quad
  • Hotel New Otani Makuhari offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Tennis court
    • Mini golf
    • Golf course (within 2 miles)
    • Swimming pool
  • Check-in at Hotel New Otani Makuhari is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel New Otani Makuhari may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel New Otani Makuhari has 6 restaurants:

    • 大観苑
    • SATSUKI
    • 鉄板焼 欅
    • ザ・ラウンジ
    • 一心
    • 千羽鶴
  • Hotel New Otani Makuhari is 5 miles from the center of Chiba. All distances are measured in straight lines. Actual travel distances may vary.