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Get the celebrity treatment with world-class service at Hotel New Grand

Situated right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambience and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Minibar and an electric kettle are also provided. The en suite bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the aesthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colourful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
2 single beds
2 single beds
1 large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 single bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
3 single beds
3 single beds
3 single beds
3 single beds
3 single beds
3 single beds
1 single bed
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Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.5
High score for Yokohama

Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    Japan Japan
    We have been staying regularly for 30 years and the New Grand is always a favourite
  • Jc
    Japan Japan
    I love the view from the room. The room was so spacious. I had my coffee at the coffee chair and enjoyed seeing the view!
  • Charis
    Singapore Singapore
    Such a beautiful vintage looking hotel with an interesting history! Lovely room amenities and mini coffee machine! Location was amazing - next to a lovely ginko tree-lined street and fun park beside the harbour. My kids loved the Christmas...
  • David
    Japan Japan
    We able to check in early; the location with the park in front and the Bay view; Chinatown a short walk away ; and easy access to public transport. The rooms were well equipped with enough drawers to put things way and a shelf to put our bags on.
  • Cucu
    Australia Australia
    We're delighted with the location, view and service at your hotel. The staff are exceptionally polite, friendly, and helpful. I had a meeting during cleaning time, and the housekeeper, Yang Luan Xiong, kindly offered to return later to clean our...
  • Elizabeth
    Australia Australia
    The view over the Bay from the room in the tower was stunning. The historic building is very beautiful and opulent. Rooms are very comfortable and well appointed.
  • Balibari2015
    Japan Japan
    A harbor view room is worth the price. Absolutely quiet and away from the din of Chinatown and downtown Yokohama. Breakfast is included with a choice of Western-style--American or Continental--or Japanese, or room service at no extra cost. There...
  • Mathilde
    Belgium Belgium
    Great location in Yokohama, close to the water and China town Staff was very friendly and spoke English Room was spacious, clean and equipped with tooth brush, creams,…
  • A
    Allan
    United Kingdom United Kingdom
    Excellent food; wonderful views, spacious rooms; loved the guest cafe on the 16th Fl.
  • Eunjung
    Australia Australia
    Good location! Close to train, bus, supermarket and Chinatown. Room size is spacious. Will stay again!

Hotel surroundings

Restaurants
6 restaurants on site

  • パノラミックレストラン ル・ノルマンディ
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • イル・ジャルディーノ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • ザ・カフェ
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • ラ・テラス
    • Cuisine
      British
    • Open for
      High tea
  • シーガーディアンII
    • Open for
      Cocktail hour
    • Ambiance
      Traditional • Romantic
  • 熊魚菴 たん熊北店
    • Cuisine
      Japanese
    • Open for
      Lunch
    • Ambiance
      Traditional

Facilities of Hotel New Grand
Great facilities! Review score, 8.9

Most popular facilities

  • Non-smoking rooms
  • Private parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs ¥1,500 per day.

  • Parking garage

Reception services

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Body treatments
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge

Languages spoken

  • English
  • Japanese

House rules
Hotel New Grand takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Need-to-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel New Grand

  • Check-in at Hotel New Grand is from 15:00, and check-out is until 11:00.

  • Room options at Hotel New Grand include:

    • Double
    • Triple
    • Twin
    • Suite
    • Single
  • Yes, Hotel New Grand is popular with guests booking family stays.

  • Hotel New Grand has 6 restaurants:

    • シーガーディアンII
    • パノラミックレストラン ル・ノルマンディ
    • ラ・テラス
    • 熊魚菴 たん熊北店
    • イル・ジャルディーノ
    • ザ・カフェ
  • The prices at Hotel New Grand may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel New Grand is 0.7 miles from the centre of Yokohama. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Grand offers the following activities / services (charges may apply):

    • Massage
    • Facial treatments
    • Beauty Services
    • Body treatments