NASPA New Otani
NASPA New Otani
Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities. The hotel is 2 km from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free parking
- Non-smoking rooms
- Skiing
- Family rooms
- Free WiFi
- Fitness centre
- 3 restaurants
- Bar
Property highlights
Top location: Highly rated by recent guests (8.5)
Breakfast info
Buffet
Free private parking available at the hotel
Ski-to-door
Open-air bath, Public Bath, Hot spring bath
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Guests who stayed here loved
Clare
Australia“Great location for ski in ski out. Room were very nice size for a family. The view of the mountains from our room was beautiful to wake up to all the snow on Xmas day.”
Hwee
Singapore“The frequent shuttle bus service to station. The size of room.”- Afe
Thailand“View was very good. Hotel is close to the Main train station and there is shutter bus from hotel to the main station for service.” 
Rachel Australia“We travelled for our anniversary and were upgraded to a mountain view room and it was everything you could ever imagine! The view was something out of a movie 😍 and the room was nice and spacious. The location was great, not far from the train...”- Damien Singapore“Huge and well appointed. Onsen was made to cater to large crowds. Shuttle was provided Had a room upgrade”
Ken Australia“Everything was exceptionally good - room, staff, cleanliness, view, value for money. One the best hotels ever, except for one thing.”- Roger
United States“Convenient shuttle bus to take only five minutes to NASPA New Otani from train station. The room was very clean and comfortable. Onsen was great. Both buffets, dinner, and breakfast were delicious. We enjoyed our stay and will visit this very nice...” 
Jc
Japan“I like how the hotel staff take the messages seriously and replied it sincerely. Love the room, unexpected big. And also the nespresso coffee machine in the room really made my day!”
Tan Singapore“Room is comfortable. Staff are friendly and helpful. Nice view on snow Mountain”- Promporn Thailand“staff is very nice the room is big fit to 5 people”
Hotel surroundings
Restaurants3 restaurants on site
- O Dining Buffet restaurant
- Open forBreakfast • Dinner
- FONTANA Continental restaurant
- Open forDinner
- Senbazuru Japanese restaurant
- Open forDinner
Facilities of NASPA New OtaniGreat facilities! Review score, 8.7
Most popular facilities
- Indoor swimming pool
- Free parking
- Non-smoking rooms
- Skiing
- Family rooms
- Free WiFi
- Fitness centre
- 3 restaurants
- Bar
Outdoors
- BBQ facilitiesAdditional charge
Ski
- Ski-to-door access
- Ski pass vendor
- Ski equipment hire on site
- Ski schoolAdditional charge
- Ski storage
Activities
- Temporary art galleries
- Tennis equipmentAdditional charge
- CyclingOff-site
- HikingOff-site
- Karaoke
- Table tennisAdditional charge
- Games room
- Skiing
- Tennis courtAdditional chargeOff-site
Food & Drink
- Coffee house on site
- Kid mealsAdditional charge
- Special diet menus (on request)
- Bar
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Electric vehicle charging station
- Accessible parking
Reception services
- Lockers
- Luggage storage
- 24-hour front desk
Entertainment and family services
- Strollers
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Heating
- Chapel/shrine
- Lift
- Family rooms
- Non-smoking rooms
Indoor swimming poolAdditional charge
- Open all year
- Heated pool
- Pool/beach towels
Wellness
- Fitness/spa locker rooms
- Fitness
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Public Bath
- Open-air bath
- Hot spring bath
- Hot tub/Jacuzzi
- Massage
- Fitness centreAdditional charge
- Sauna
Languages spoken
- English
- Japanese
House rulesNASPA New Otani takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 4 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.
Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.
Only skiing is is possible at the property. Snowboarding is not possible.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about NASPA New Otani
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NASPA New Otani offers the following activities / services (charges may apply):
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Skiing
- Games room
- Table tennis
- Tennis court
- Karaoke
- Temporary art galleries
- Spa facilities
- Swimming Pool
- Tennis equipment
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Open-air bath
- Steam room
- Hot spring bath
- Fitness
- Public Bath
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Check-in at NASPA New Otani is from 15:00, and check-out is until 10:00.
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Yes, NASPA New Otani is popular with guests booking family stays.
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Yes, there is a hot tub. You can find out more about this and the other facilities at NASPA New Otani on this page.
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The prices at NASPA New Otani may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Guests staying at NASPA New Otani can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).
Breakfast option(s) include:
- Buffet
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NASPA New Otani is 1,000 yards from the centre of Yuzawa. All distances are measured in straight lines. Actual travel distances may vary.
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NASPA New Otani has 3 restaurants:
- O Dining Buffet restaurant
- Senbazuru Japanese restaurant
- FONTANA Continental restaurant
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Room options at NASPA New Otani include:
- Suite
- Family
- Twin
- Quadruple
- Triple
