Kannawaen is an entirely non-smoking accommodation that features a garden, terrace and bar in Beppu. 100 metres from Hells of Beppu, the property is also 500 metres away from Jigokumushikobo Kannawa. The accommodation offers a 24-hour front desk and a concierge service for guests. There is an designated smoking area on site. All guest rooms in the ryokan are fitted with a flat-screen TV. The rooms are fitted with a private bathroom with free toiletries, while certain rooms will provide you with mountain views. All units will provide guests with a desk and a kettle. A continental breakfast can be enjoyed at the property. There is an on-site restaurant, which serves a variety of Asian dishes. The property has a hot spring bath. Popular points of interest near Kannawaen include Hyotan Onsen, Yukemori Observatory and Oita Fragrance Museum. Oita Airport is 31 km away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.0
Location
9.1
Free WiFi
8.7
High score for Beppu
Select topics to read reviews:

Guests who stayed here loved

  • Nathanael
    United Kingdom United Kingdom
    Absolutely stunning hotel and room. I’ve never felt as relaxed as I have staying at a hotel before, the room with the private onsen is 100% worth it. We tried both the breakfast and the dinner (not the tenpanyaki option), and the food was...
  • Tham
    Singapore Singapore
    We love everything about the property. The room was spacious and the food were delicious
  • Damien
    France France
    ideally localized in Beppu, in the middle of the famous jigoku onsens, It's a high class hotel with its own onsen that has a view over the city. I spent 500 USd her for a nigth but it was totally worth it: private bedroom onsen, good service,...
  • Samitta
    Thailand Thailand
    Everything! We had such an amazing stay our room/house was by the pond. The children could feed the koi from our private balcony. The outdoor private onsen was lush. The indoor one was also great as we could adjust the temperature to suite smaller...
  • Jessica
    Indonesia Indonesia
    From the time we arrived we were welcomed greatly and was greeted by staff in our native language which took us by surprise. Apparently there are many staff versed in different languages to assist guests from around the world. I was impressed. The...
  • Virginia
    Hong Kong Hong Kong
    The hotel is very big with well facilities. Location is very convenient
  • Christopher
    Australia Australia
    The carp pond outside the room was amazing. The space in the rooms was great.
  • Ervin
    Singapore Singapore
    Excellent customer service. Extremely attentive staff. Room and the bath (private and public) are great. Overall, top notch. Property isn't huge so there's a sense of privacy and getaway feel. Great for couples and families although kids might get...
  • Mark
    Germany Germany
    Very famous Bathhouse, very well trained staff, unusual introduction in good way, let you feel special and well handeld. Nice breakfast, beautiful rooms, good space.
  • Fj
    Singapore Singapore
    Stayed in room with private indoor and outdoor bath and enjoyed it very much. There is a public mud bath for ladies which was nice too. We ordered teppanyaki beef and lobster for dinner and it was exquisite. Breakfast set was also luxurious. The...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What time are the communal baths available?

    Our public bath will be available from 15:00 to 23:00. Only for our hotel guest only. Thank you very much.
    Answered on 26 October 2019
  • Do you cater for any allergy or food preferences?

    Yes, we do. We offer meals for allergies. Please advise us your allergies or food preferences in advance.
    Answered on 7 December 2019
  • Do you have the private hot springs offer? How much is the charge? How can I book this private hot springs with my room booking?

    Hot-spring is our guest use only. Every room has a bathroom with hot-spring. Thank you.
    Answered on 7 December 2019
  • Hello, may I know the dinner serving time? We will probably only be able to arrive by 7pm, is it ok?

    Our dinner courses are required for reservation. Please make a reservation 3 days prior to your arrival.
    Answered on 18 September 2024
  • What time do I have to arrive for dinner?

    Our dinner courses are required for reservation. Please make a reservation 3 days prior to your arrival.
    Answered on 7 December 2019

Property surroundings

Restaurants
2 restaurants on site

  • 和食レストラン 結(むすび)
    • Cuisine
      Asian
  • 鉄板焼レストラン 楓(かえで)

    No additional info available

Facilities of Kannawaen
Great facilities! Review score, 9.3

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Hot spring bath
  • 2 restaurants
  • Facilities for disabled guests
Bathroom
  • Private bathroom
Outdoors
  • Garden
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Concierge service
  • Luggage storage
  • Fax/photocopying
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Japanese
  • Chinese

House rules
Kannawaen takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

In order to prepare special amenities for men and women, guests are kindly requested to indicate the age and gender of each guest staying in the room in the Special Requests box when booking.

Please inform the property of your means of transportation, at the time of booking.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying, their genders and their respective ages in the special request box.

Guests with a room-only reservation who would like to eat dinner at the property are required to make a dinner reservation at least 1 day prior to their check-in date. Please contact the property directly for details. Contact details can be found in the booking confirmation email.

Please inform the property in advance if guests have any food allergies or dietary needs.

Some rooms may be affected by noise. The property apologises for any inconvenience caused.

Please inform Kannawaen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Kannawaen

  • Kannawaen offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Hot spring bath
    • Open-air bath
    • Public Bath
  • Kannawaen is 1.3 miles from the centre of Beppu. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Kannawaen is from 15:00, and check-out is until 11:00.

  • The prices at Kannawaen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kannawaen has 2 restaurants:

    • 和食レストラン 結(むすび)
    • 鉄板焼レストラン 楓(かえで)
  • Room options at Kannawaen include:

    • Quadruple
    • Family
    • Suite