Located within 0 mi of JR Karuizawa Station, , Hotel Indigo Karuizawa in Karuizawa has a number of amenities including a restaurant, a fitness center and a public bath. This 4-star hotel features a 24-hour front desk and room service. Guest rooms in the hotel are equipped with a coffee machine. Complete with a private bathroom fitted with a hot tub and slippers, all rooms at Hotel Indigo Karuizawa have a flat-screen TV and air conditioning, and some rooms have a seating area. The rooms have a safety deposit box. A buffet breakfast is available each morning at the accommodations. Karuizawa Prince Shopping Plaza is 1.2 mi from the hotel, while Karuizawa Oga Hall is 1.6 mi from the property. The nearest airport is Matsumoto Airport, 41 mi from Hotel Indigo Karuizawa.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hotel Indigo
Hotel chain/brand
Hotel Indigo

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
1 king bed
or
2 twin beds
1 king bed
1 king bed
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
1 king bed
2 twin beds
and
1 sofa bed
2 twin beds
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Guest reviews

Categories:

Staff
9.1
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.0
Location
8.7
High score for Karuizawa

Select topics to read reviews:

Guests who stayed here loved

  • Nutchapol
    Thailand Thailand
    Central of Karuizawa, convenient and very stylish. It gives a very modern classy vibe. Staff were also top notch service. I forgot my ipad and they manage to send it back to me.
  • Hiu
    Australia Australia
    The location of the hotel. So close to the outlet and train station. Very modern and new. Very friendly staff.
  • Ofek
    Israel Israel
    In one word? amazing. The entire experience was special. the hotel from one side to the other is elegantly designed, mostly western with a tiny bit of a japanese touch. the Onsen and spa are incredibly beautiful and clean. We loved walking around...
  • Yi-ning
    Taiwan Taiwan
    The vibe, the bath, the breakfast the whole environment was amazing! Very relaxed!
  • Jane
    Hong Kong Hong Kong
    The front desk staff was very helpful. Wonderful restaurant recommendation by them!
  • Ben
    Japan Japan
    We spoke on the way home and couldn’t find one thing we didn’t like. Congratulation
  • Bambam
    Philippines Philippines
    Clean, very cozy, great interiors and very resort like
  • Robert
    United States of America United States of America
    The breakfast buffet was excellent, the Onsen spa was spotless and rejuvenating, but most of all the hotel staff led by Ryu were outstanding in all aspects.
  • Keiko
    United States of America United States of America
    The hotel was super clean, and the breakfast was one of the best I've had. They had a variety of good-quality ingredients, and I liked that they had both Western and Japanese dishes. They have onsen, but I didn't get a chance to use it, and they...
  • Hildur
    Iceland Iceland
    Truly an amazing gem in Karuizawa, I visited this town just for the hotel and was not disappointed. The staff are all very attentive and helpful, the facilities are clean and beautiful, my standard room was bigger than my apartment and the bed and...

Hotel area info

Restaurants
1 Restaurant On Site

  • KAGARIBI
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Hotel Indigo Karuizawa
Great facilities! Review score, 9.3

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Spa
  • Facilities for disabled guests
  • Restaurant
  • Fitness center
  • Room service
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Hot tub

Living Area

  • Sofa

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
No internet access available.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Strollers

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Japanese
  • Korean
  • Chinese

House rules
Hotel Indigo Karuizawa takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBCarte BlancheNICOSUCUnionPay credit cardCash is not accepted

FAQs about Hotel Indigo Karuizawa

  • Room options at Hotel Indigo Karuizawa include:

    • Suite
    • Double
    • Twin
  • Yes, Hotel Indigo Karuizawa is popular with guests booking family stays.

  • Guests staying at Hotel Indigo Karuizawa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet
  • Hotel Indigo Karuizawa is 1.4 miles from the center of Karuizawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Indigo Karuizawa has 1 restaurant:

    • KAGARIBI
  • The prices at Hotel Indigo Karuizawa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Indigo Karuizawa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Beauty services
    • Bicycle rental
    • Spa/Wellness packages
    • Open-air bath
    • Body treatments
    • Public Bath
    • Fitness
    • Facial treatments
    • Spa facilities
  • Check-in at Hotel Indigo Karuizawa is from 3:00 PM, and check-out is until 11:00 AM.