5.4 km from Lake Shinji in Matsue, Hotel Gyokusen features accommodation with access to a sauna, hot spring bath and public bath. It is set 10 km from Lafcadio Hearn Memorial Museum and provides a 24-hour front desk. The ryokan also offers free WiFi, free private parking and facilities for disabled guests. There is a private bathroom with bath in some units, along with slippers, a hair dryer and free toiletries. At the ryokan, some units are allergy-free. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Atagoyama Park is 23 km from the ryokan, while Hirata Honjin Memorial Museum is 24 km from the property. Izumo Airport is 19 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
6 futon beds
1 single bed
2 single beds
and
1 sofa bed
2 single beds
or
1 sofa bed
6 futon beds
6 futon beds
8 futon beds
6 futon beds
6 futon beds
8 futon beds
6 futon beds
2 single beds
and
6 futon beds
6 futon beds
6 futon beds
2 double beds
or
1 futon bed
2 double beds
2 double beds
2 double beds
2 double beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.6
Comfort
8.7
Value for money
8.2
Location
8.2
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Pat
    United Kingdom United Kingdom
    Location was a good mid-way stop for me - and it made a change to have a bed rather than a futon! Onsen was great with an outdoor section as well. Dinner was thoroughly enjoyable.
  • Murendil
    Taiwan Taiwan
    Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also...
  • Yoko
    Japan Japan
    Food was good and staffs made efforts for the visitors.
  • John
    United Kingdom United Kingdom
    This was a luxurious treat and we all enjoyed it from the welcome by the general manager, the hot spring bath, the food, the room. One of our group had a massage which was very good and reasonably priced. Breakfast was an amazing buffet of...
  • Mathieu
    France France
    Nice and very helpful staff. It's a 15 min walk from the station to the hotel, but they a have shuttle bus, you just need to contact them beforehand. Onsen is good, you can go as early as 5 am and up to midnight.
  • Irene
    Hong Kong Hong Kong
    Very nice Onsen and garden view. Very nice and helpful staff.
  • Potatoman97
    Japan Japan
    That is a nice hotel. All staff is very nice. And this hotel has very brilliance garden and performance. This hotel has very classical Japan room. I think I will choose that hotel again.
  • T
    Tatsuto
    Japan Japan
    庭が素晴らしく手入れも行き届き足立美術館同様訪れた方へより以上を感じさせてくれた。 よく似た黒のバックパックを間違えて持って来てしまいホテルや本人に大変な迷惑をかけてしまいました。 改めて申し訳ありませんでした。
  • しのぶ
    Japan Japan
    朝食のバリエーション豊富、どれも美味しかった。 スタッフの接客、笑顔が素晴らしい。 とても良い気持ちになりました。
  • Montserrat
    Spain Spain
    Llegar y encontrar en recepción a una persona con la que poder hablar inglés de forma fluida ha sido el único hotel en Japón que me he encontrado. Una chica de Polonia muy simpática y servicial. El tamaño de la habitación

Property surroundings

Facilities of Hotel Gyokusen
Great facilities! Review score, 8.5

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service

Outdoors

  • Garden

Activities

  • Live music/performance
  • Evening entertainment
  • Karaoke
    Additional charge
  • Games room

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Electric vehicle charging station

Reception services

  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security

General

  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Massage chair
  • Full body massage
  • Foot massage
  • Back massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna

Languages spoken

  • Japanese

House rules
Hotel Gyokusen takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroNICOSUCCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Guests who will be staying with children are kindly asked to inform the property the number of children and their ages at the time of booking. Additional fees will apply.

Please inform Hotel Gyokusen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Gyokusen

  • Yes, Hotel Gyokusen is popular with guests booking family stays.

  • Room options at Hotel Gyokusen include:

    • Family
    • Single
    • Twin
  • Check-in at Hotel Gyokusen is from 15:00, and check-out is until 10:00.

  • Hotel Gyokusen offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Games room
    • Karaoke
    • Evening entertainment
    • Massage chair
    • Hot spring bath
    • Foot massage
    • Open-air bath
    • Back massage
    • Live music/performance
    • Full body massage
    • Public Bath
  • Hotel Gyokusen is 3.7 miles from the centre of Matsue. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Gyokusen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.