Experience world-class service at 竹泉荘 Chikusenso Onsen

Immerse yourself in a sanctuary of serenity at Chikusenso Onsen Resort, a 66,000-square-meter haven where nature and architecture blend seamlessly. Bathe in the restorative waters of our indoor and outdoor hot springs, or unwind in the elegantly cozy bar. Savor exquisite Kaiseki cuisine in our acclaimed restaurant. Enjoy the convenience of our free shuttle service between Sendai JR Station and the resort. Additionally, reserve your private onsen experience at no extra charge for ultimate tranquility. Our tastefully designed rooms feature traditional tatami-mat flooring, large windows offering breathtaking natural views, and a dedicated seating area for relaxation. Modern amenities include a 40-inch TV, minibar, and an espresso coffee maker. Our meticulously designed suites offer a unique experience. From the intimacy of private onsen baths to the tranquility of private gardens, each room is a masterpiece of comfort and style. The resort is a 10-minute drive from a golf course and a ski resort, and a 30-minute drive from JR Shiroishizao Station. Please let us know in advance if you would like to use the complimentary shuttle service.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Vegetarian, Asian

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
3 futon beds
2 double beds
and
2 futon beds
2 double beds
and
2 futon beds
2 single beds
and
1 futon bed
2 double beds
and
2 futon beds
2 double beds
and
2 futon beds
2 double beds
and
1 futon bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.4
Cleanliness
9.9
Comfort
9.8
Value for money
8.2
Location
8.5
Free WiFi
10
High score for Zao
Select topics to read reviews:

Guests who stayed here loved

  • Peter
    Australia Australia
    Location was great, meals were superb, onsen was great
  • Paayal
    Australia Australia
    Cost of food is high but the quality was good and tasty. Beautifully presented too.
  • Jamie
    Australia Australia
    Everything was exceptional, it is a bit pricey but the value is definitely there. The food, staff, and overall service were beyond expectation.

Managed by Osbert Hotels

Company review score: 9.9Based on 34 reviews from 1 property
1 managed property

Property information

Immerse yourself in a sanctuary of serenity at Chikusenso Onsen Resort, a 66,000-square-meter haven where nature and architecture blend seamlessly. Bathe in the restorative waters of our indoor and outdoor hot springs, or unwind in the elegantly cozy bar. Savor exquisite Kaiseki cuisine in our acclaimed restaurant. Enjoy the convenience of our free shuttle service between Sendai JR Station and the resort. Additionally, reserve your private onsen experience at no extra charge for ultimate tranquility. Our tastefully designed rooms feature traditional tatami-mat flooring, large windows offering breathtaking natural views, and a dedicated seating area for relaxation. Our meticulously designed suites offer a unique experience. From the intimacy of private onsen baths to the tranquility of private gardens, each room is a masterpiece of comfort and style.

Neighbourhood information

Chikusenso is nestled within Zao Quasi-National Park, a renowned mountainous region in the Tohoku area. This park, stretching approximately 40 kilometers, is composed of old and new volcanic formations. Here, you'll find stunning landscapes, including the towering Iwasaki Rock and breathtaking gorges. North Zao showcases ancient volcanic terrains, while Central Zao is home to the iconic volcanic lake, Okama, and magnificent waterfalls. South Zao boasts vast wetlands and the world-famous winter spectacle of snow monsters. Located near the starting point of Zao ECOLINE, a scenic road connecting Miyagi and Yamagata prefectures, Chikusenso is a popular base for exploring the beauty of Zao. Many guests drive here from nearby areas and even Tokyo to enjoy the stunning scenery and go hiking around Okama after breakfast. The hiking trail from Zao Onsen to Okama is featured in Lonely Planet's "Best Day Walks in Japan." Zao's ski resort is also listed as the one of the best ski destinations in Japan by Lonely Planet.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 日本料理「竃神」
    • Cuisine
      Japanese

Facilities of 竹泉荘 Chikusenso Onsen
Great facilities! Review score, 9.4

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Free WiFi
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Garden view
Outdoors
  • Picnic area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Live music/performance
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Fax
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Spa/wellness packages
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Japanese
  • Chinese

House rules
竹泉荘 Chikusenso Onsen takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 06:00
Children and beds

Child policies

Children older than 7 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.

Child rates may apply for children between the ages of 6 and 12 depending on the plan. For more information, please contact the property directly.

Please inform 竹泉荘 Chikusenso Onsen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about 竹泉荘 Chikusenso Onsen

  • Room options at 竹泉荘 Chikusenso Onsen include:

    • Twin
    • Triple
    • Quadruple
  • 竹泉荘 Chikusenso Onsen offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Facial treatments
    • Live music/performance
    • Beauty Services
    • Walking tours
    • Spa facilities
    • Open-air bath
    • Body treatments
    • Hot spring bath
    • Spa/wellness packages
    • Public Bath
    • Temporary art galleries
  • Check-in at 竹泉荘 Chikusenso Onsen is from 15:00, and check-out is until 11:00.

  • The prices at 竹泉荘 Chikusenso Onsen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • 竹泉荘 Chikusenso Onsen is 5.6 miles from the centre of Zao. All distances are measured in straight lines. Actual travel distances may vary.

  • 竹泉荘 Chikusenso Onsen has 1 restaurant:

    • 日本料理「竃神」