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Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic centre, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping centre and the Fortezza Da Basso congress and exhibition centre.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

C-Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Italian, Gluten-free, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 sofa bed
and
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
1 single bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
9.0
Location
9.4
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Cristina
    Netherlands Netherlands
    They had 2 cute details , they left a package of pasta to thank me and 2 notes to welcome
  • Jihye
    Australia Australia
    We stayed here for 3 nights. Room was big and breakfast was nice.
  • Colin
    United Kingdom United Kingdom
    Every aspect of the booking and during our stay was handled efficiently & with top class attentive & caring customer service. The breakfast was wide ranging & everything was fresh and tasty. The location was convenient near the station although...
  • Thomas
    United Kingdom United Kingdom
    The location was perfect as we could walk pretty much anywhere we wanted in Florence within 20 mins but also be right alongside the main train station for day trips and for getting to and from Pisa with out luggage.
  • Marc
    Australia Australia
    The front staff at reception, including M.Burgio were exceptional. They were extremely friendly and so helpful with everything we needed. I could not recommend them highly enough. The location was excellent right next to the train station but...
  • Xiyu
    Netherlands Netherlands
    Clean and modern room. Close to the train station. Nice breakfast. Fast elevator.
  • Özlem
    Netherlands Netherlands
    Breakfast location staff cleanliness was good. I recommend.
  • Francesco
    Italy Italy
    The breakfast was great. The best thing about my stay, definitely. Also, they let me check in earlier, which was really appreciated after a long trip.
  • Shakirah
    Australia Australia
    Had a really nice stay. Comfortable beds, close to train station, lovely staff, good breakfast and an easy walk to most areas.
  • Sonil
    Albania Albania
    Every thing was very organised. The staff was very friendly and helpful especially a guy called Adriatik, He helped us in everything telling regarding the breakfast, facilities, town visit etc,. The breakfast was superb and delicious.

Hotel surroundings

Facilities of c-hotels Diplomat
Great facilities! Review score, 9.1

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Lift
  • Bar

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 30 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
c-hotels Diplomat takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When travelling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

License number: 048017-ALB-0453, IT048017A1WEOSWDFF

FAQs about c-hotels Diplomat

  • Room options at c-hotels Diplomat include:

    • Double
    • Triple
    • Twin/Double
    • Single
  • Guests staying at c-hotels Diplomat can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Gluten-free
    • American
    • Buffet
  • c-hotels Diplomat offers the following activities / services (charges may apply):

    • Walking tours
    • Happy hour
    • Bike tours
  • c-hotels Diplomat is 850 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at c-hotels Diplomat is from 15:00, and check-out is until 11:00.

  • The prices at c-hotels Diplomat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.