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XCELSIOR HOTEL & SPA is offering accommodations in Shillong. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All guest rooms feature a closet. Breakfast is available every morning, and includes continental, Asian and vegetarian options. At XCELSIOR HOTEL & SPA you'll find a restaurant serving American, Chinese and Indian cuisine. Vegetarian and halal options can also be requested. Shillong Airport is 21 miles away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Vegetarian, Halal, Asian

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 full bed
1 full bed
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.5
Cleanliness
8.6
Comfort
8.3
Value for money
7.8
Location
8.8
Free Wifi
8.8
High score for Shillong

Select topics to read reviews:

Guests who stayed here loved

  • Kalita
    India India
    Hotel is located at best possible location with nice interior.
  • Ali
    India India
    Locations excellence Best Rooms Best service Staff friendly
  • Debraj
    Denmark Denmark
    My friend and I stayed at this hotel during Christmas 2024 for three nights. Initially, we were inclined to book other time-tested options in Shillong since we are originally from the city. However, a local friend recommended this new hotel, and I...
  • Aditya
    India India
    The staff is extremely helpful, they helped us with early morning departure and always served us with a smile always.
  • Sachin
    India India
    We had a very comfortable stay. Linens and Toiletries provided was quality one. Rooms and bathroom are very clean. Bathroom fittings are all branded. Towels provided was quality one.
  • Sridhar
    India India
    Food was good, mr.adil in the restaurant was very helpful and so were all the staff. A very good hotel for a short stay
  • Abhishek
    India India
    Excellent location, very neat and clean and warm, friendly staff.

Hotel area info

Restaurants
1 Restaurant On Site

  • ZODIAC RESTAURANT
    • Cuisine
      American • Chinese • Indian • Japanese • Korean • Mexican • Pizza • Thai • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian

Amenities of XCELSIOR HOTEL & SPA
Great facilities! Review score, 8.5

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Interconnecting room(s) available
  • Soundproof rooms
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Spa/Wellness packages
  • Spa facilities
  • Spa
    Additional charge

Languages Spoken

  • Bengali
  • English
  • Hindi

House rules
XCELSIOR HOTEL & SPA takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about XCELSIOR HOTEL & SPA

  • Yes, XCELSIOR HOTEL & SPA is popular with guests booking family stays.

  • XCELSIOR HOTEL & SPA has 1 restaurant:

    • ZODIAC RESTAURANT
  • The prices at XCELSIOR HOTEL & SPA may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at XCELSIOR HOTEL & SPA include:

    • Double
  • Check-in at XCELSIOR HOTEL & SPA is from 2:00 PM, and check-out is until 12:00 PM.

  • XCELSIOR HOTEL & SPA is 350 feet from the center of Shillong. All distances are measured in straight lines. Actual travel distances may vary.

  • XCELSIOR HOTEL & SPA offers the following activities/services (charges may apply):

    • Spa
    • Spa facilities
    • Spa/Wellness packages
    • Tour or class about local culture