With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. Each of the bright and modern rooms at ibis Docklands offers both a flat-screen TV and a private bathroom. Guests can make use of tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is less than 500 metres from both the Royal Victoria and the Custom House Docklands Light Railway (DLR) stations offering routes into central London with a 30-minute tube journey. The ibis London Excel-Docklands is just 10 minutes’ drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping centre and the Olympic Park are also a short 25-minute tube journey away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.8
Location
9.0
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • James
    United Kingdom United Kingdom
    It was a really fast check in and check out, getting to my room was somewhat quick and for the location of attending comic con it really ticked all the boxes of what i needed it to be so i was grateful to be able to quickly head back to my room at...
  • Amanda
    United Kingdom United Kingdom
    Perfectly located for the Excel Centre, within walking distance of that and the tube station. Very helpful staff Good food on site
  • Robin
    Italy Italy
    Breakfast was delicious but plates were removed rather too quickly!
  • Deborah
    United Kingdom United Kingdom
    It was clean, friendly and was able to book in early
  • V
    Vicky
    United Kingdom United Kingdom
    Staff all very friendly and accommodating. Very helpful and approachable.
  • Lesley
    United Kingdom United Kingdom
    It was well designed, nice layout of the room and nice view onto the Thames
  • Gillian
    United Kingdom United Kingdom
    Everything Especially the staff big shout out to Azzy !!!
  • Jane
    United Kingdom United Kingdom
    I only had breakfast on my last morning. I have dietary requirements. Tatiana and her assistant were extremely kind and helpful in resolving my issue with the Chef.. Thank you
  • Tessa
    United Kingdom United Kingdom
    Perfect for the Excel centre. No area for complaint.
  • Adrienne
    Ireland Ireland
    Excellent Location for Excel , Just 2 minute walk. The room was comfortable for a short stay. Breakfast was good too. Staff were friendly and helpful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ibis London ExCeL Restaurant
    • Cuisine
      International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of ibis London Excel-Docklands
Great facilities! Review score, 8

Most popular facilities

  • Free WiFi
  • Private parking
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Bar
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs £25 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • Greek
  • English
  • Hindi
  • Italian
  • Romanian

House rules
ibis London Excel-Docklands takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ibis London Excel-Docklands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about ibis London Excel-Docklands

  • Check-in at ibis London Excel-Docklands is from 15:00, and check-out is until 12:00.

  • ibis London Excel-Docklands offers the following activities / services (charges may apply):

    • ibis London Excel-Docklands is 6.2 miles from the centre of London. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at ibis London Excel-Docklands may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at ibis London Excel-Docklands include:

      • Double
      • Twin
    • Guests staying at ibis London Excel-Docklands can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Buffet
    • ibis London Excel-Docklands has 1 restaurant:

      • Ibis London ExCeL Restaurant