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Hollywood Mirage - Excel Hotels & Resorts

Calle Sierra Nevada, s/n, 38650 Los Cristianos, Spain – Good location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
a view of a hotel with a pool and chairs at Hollywood Mirage - Excel Hotels & Resorts in Los Cristianos
Gallery image of Hollywood Mirage - Excel Hotels & Resorts in Los Cristianos
a living room with a couch and a tv at Hollywood Mirage - Excel Hotels & Resorts in Los Cristianos
a man standing behind a counter with wooden doors at Hollywood Mirage - Excel Hotels & Resorts in Los Cristianos
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Hollywood Mirage - Excel Hotels & Resorts

Lock in a great price for Hollywood Mirage - Excel Hotels & Resorts - rated 8.2 by recent guests.

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Lock in a great price for Hollywood Mirage - Excel Hotels & Resorts - rated 8.2 by recent guests. to get started.
Scored 8.2
8.2
Rated very good
Very good
6,334 reviews
  • Apartments
  • Kitchen
  • Sea view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning

You might be eligible for a Genius discount at Hollywood Mirage - Excel Hotels & Resorts. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are accurate.

Set in Los Cristianos, Hollywood Mirage - Excel Hotels & Resorts provides a terrace, bar and an all year round outdoor swimming pool. This hotel offers free shuttle service to the city centre and a 24-hour front desk. International cuisine is served at the restaurant. All units are fitted with a flat-screen TV with satellite channels, oven, a coffee machine, a bath and a wardrobe. Each room is equipped with a kettle, while all rooms are equipped with a kitchen with a microwave and a toaster. The rooms at the hotel come with a seating area. A buffet breakfast is available each morning at the property. Cycling is among the activities that guests can enjoy near Hollywood Mirage - Excel Hotels & Resorts. Playa de las Americas is 2.5 km from the accommodation, while Puerto de la Cruz is 80 km from the property. The nearest airport is Tenerife Sur Airport, 12 km from Hollywood Mirage - Excel Hotels & Resorts.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Bar
Onahotels
Hotel chain/brand

Property highlights

Breakfast info

Continental, Buffet

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Availability

Select dates to see this property's availability and prices

—
Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
7.7
Free WiFi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • John
    United Kingdom United Kingdom
    “Very clean good quality accommodation great for kids 👍”
  • Vivienne
    Ireland Ireland
    “Everything was very good the cleanliness superb, the rooms excellent and the pool very good and they had three different pools the Gym free and the Spa very reasonable and very good. we enjoyed our stay in Hollywood Mirage.”
  • Katarzyna
    United Kingdom United Kingdom
    “The hotel was brilliant. Massive, but everything went smoothly. Staff is busy, but helpful. The apartments huge and comfortable, kitchen fully equipped, bathrooms spacious and beds comfortable. Location great, lovely view, far to the city centre...”
  • Jodie
    United Kingdom United Kingdom
    “Great hotel great staff especially the activities/ animation team of an evening. Nice and clean surroundings and well stocked shop. pools nice to have a choice of a quieter one and one with activities. Clean spacious appartments with balconies....”
  • Joynal
    United Kingdom United Kingdom
    “Staff have been outstanding from the moment we checked in to the moment we checked out”
  • Kairi
    Estonia Estonia
    “We loved the location of the hotel. Also it had different pools and a program where you can participate. Our balcony was huge and it had an amazing view over the ocean.”
  • Liam
    United Kingdom United Kingdom
    “Lovely view, with plenty of space and would have 100% stayed longer if we could”
  • Kathy
    United Kingdom United Kingdom
    “Friendly staff Clean Events team were excellent BBQ and entertainment were top class”
  • Michael
    United Kingdom United Kingdom
    “Quiet. Big balcony. Nice local bars and restaurants”
  • Julie
    United Kingdom United Kingdom
    “Very pleasant reception staff entertainers worked very hard”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • El Bistro
    • Cuisine
      International
    • Ambiance
      Family friendly

Facilities of Hollywood Mirage - Excel Hotels & Resorts
Great facilities! Review score, 8.3

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Bar
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Coffee machine
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
Living Area
  • Dining area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Room Amenities
  • Sofa bed
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Common areas
  • Games room
3 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
Pool 3 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Activities
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Squash
    Additional charge
  • Cycling
    Off-site
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Transport
  • Car hire
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Babysitting/child services
    Additional charge
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Shops
  • Minimarket on site
  • Barber/beauty shop
Miscellaneous
  • Air conditioning
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hollywood Mirage - Excel Hotels & Resorts takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £83. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Pool towels have an additional cost.

Please note when booking 6 rooms or more, different policies and additional supplements may apply.

When booking half board or full board, please note that drinks are not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hollywood Mirage - Excel Hotels & Resorts

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 0.6 miles from Hollywood Mirage - Excel Hotels & Resorts. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Hollywood Mirage - Excel Hotels & Resorts (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Hollywood Mirage - Excel Hotels & Resorts is from 16:00, and check-out is until 12:00.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Hollywood Mirage - Excel Hotels & Resorts on this page.

  • The prices at Hollywood Mirage - Excel Hotels & Resorts may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Hollywood Mirage - Excel Hotels & Resorts on this page.

  • You can choose from a number of accommodation options at Hollywood Mirage - Excel Hotels & Resorts (subject to availability). These can accommodate:

    • 3 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hollywood Mirage - Excel Hotels & Resorts on this page.

  • Hollywood Mirage - Excel Hotels & Resorts offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Billiards
    • Games room
    • Golf course (within 3 km)
    • Squash
    • Kids' club
    • Evening entertainment
    • Spa lounge/relaxation area
    • Themed dinner nights
    • Fitness
    • Fitness/spa locker rooms
    • Entertainment staff
    • Live music/performance
    • Swimming Pool

  • Guests staying at Hollywood Mirage - Excel Hotels & Resorts can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Hollywood Mirage - Excel Hotels & Resorts has 1 restaurant:

    • El Bistro

  • Yes, Hollywood Mirage - Excel Hotels & Resorts is popular with guests booking family stays.

  • Hollywood Mirage - Excel Hotels & Resorts is 0.9 miles from the centre of Los Cristianos. All distances are measured in straight lines. Actual travel distances may vary.