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Set in Logroño's old town, on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales lies at the heart of the prestigious wine-tasting region of La Rioja. Calle Laurel is just 328 feet away, where guests can enjoy a wide range of traditional tapas. Free WiFi is offered throughout the property. Rooms feature air conditioning, heating, and a flat-screen TV. A safe and mini-bar are also provided. The private bathroom comes with free toiletries, shower, and hairdryer. Guests can enjoy a buffet breakfast. The Portales’s experienced staff can provide you with information and help you book visits to local vineyards, wine cellars or wine tasting courses.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Located in the heart of Logroño, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 full bed
and
1 sofa bed
2 twin beds
1 king bed
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free Wifi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • David
    United States of America United States of America
    location was great, right next to Laurel Street pintxos. Free parking nearby, though it was very busy.
  • Mark
    United States of America United States of America
    Staff very helpful, breakfast was amazing, and the location was great.
  • Joey
    United States of America United States of America
    Very near Calle Laurel and most all good resto in Portales.
  • Kelly
    United States of America United States of America
    Amazing location off Camino and to main shopping area
  • Edward
    United States of America United States of America
    Great location, staff very helpful, spacious room.
  • Teresa
    United States of America United States of America
    On the Camino Frances. Excellent location to old town. It was nothing super fancy but it was nice.
  • Alex
    United States of America United States of America
    Everything! The property is perfectly located right at the heart of the food scene, it’s right on the Camino, and is easily accessible by car. The facilities were modern, clean, and staff was professional. Most importantly, the AC was very...
  • Camille
    United States of America United States of America
    Lovely hotel in the center. Very comfortable room. Terrific breakfast spread. Fresh juice, hot food, pastries.
  • Brendonm
    United States of America United States of America
    Superb location on the edge of centro, just around the corner from the popular tapas street. Plus, friendly staff and easy parking on-site.
  • Kristin
    United States of America United States of America
    Air conditioning, high floors, bath tub. Comfy linens and beds.

Hotel area info

Amenities of Hotel Sercotel Portales
Great facilities! Review score, 8.8

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs € 15 per day.

  • Parking garage
  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Wake-up service/Alarm clock

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Spanish
  • French

House rules
Hotel Sercotel Portales takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

When booking 4 or more rooms, different policies and additional supplements may apply.

Please note: Goodies for pets ( beds and bowls) are subject to availability.

License number: A-LR-129

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sercotel Portales of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Sercotel Portales

  • Guests staying at Hotel Sercotel Portales can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet
  • Check-in at Hotel Sercotel Portales is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Sercotel Portales may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Sercotel Portales is 2,950 feet from the center of Logroño. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Sercotel Portales include:

    • Twin/Double
    • Triple
    • Twin
    • Double
  • Hotel Sercotel Portales offers the following activities/services (charges may apply):