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Reliable info:
Guests say the description and photos for this property are accurate.

Offering stunning views of the Canary Islands, this attractive apartment complex is set just 10 metres from Troya Beach. It features an adult and children’s outdoor pool, a gym, hot tub and sauna. Apartments and studios at Palm Beach - Excel Hotels & Resorts Club feature elegant décor and pool or sea views. Lounges have a sofa bed and plasma TV with DVD player and modern kitchens include microwave, fridge and toaster. DVDs and a safe can be rented at reception. The complex has a cafeteria, bar and a selection of restaurants, as well as on-site supermarket and beauty salon. It is within 5 minutes’ walk of numerous shopping centres, bars and restaurants. You can rent a car, exchange currency and book excursions at Palm Beach - Excel Hotels & Resorts’s 24-hour reception. Las Americas Golf Resort is 10 minutes’ walk away and Tenerife South Airport is 15 minutes’ drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
7.9
Cleanliness
7.9
Comfort
7.9
Value for money
8.0
Location
9.4
Free WiFi
7.7

Select topics to read reviews:

Guests who stayed here loved

  • J
    Jamie
    United Kingdom United Kingdom
    Close to beach, nice view of the pool and great seaview. Staff very friendly and couldn't do enough for you 👍
  • Helen
    Ireland Ireland
    The poolside activities were amazing and so much fun
  • Roope
    Finland Finland
    The location of the hotel is excellent. Close to the beach and all the services you could want from accommodation. It is a short walk from the hotel along the beach towards other villages in Tenerife. The breakfast was varied and plentiful....
  • Roman
    Sweden Sweden
    The location is perfect, Thanks for your help Valentino and Alberto
  • Sarah
    Ireland Ireland
    The staff were friendly and the location is perfect, right by the beach.
  • Janet
    United Kingdom United Kingdom
    The entertainment staff were amazing, especially Valentino. He has amazing energy and he has a fantastic rapport with all the guests. He brings everyone together and is fantastic with the kids.
  • Mirela
    Ireland Ireland
    The hotel is good and the location is perfect, great breakfast and great staff specially Alberto and Valentino
  • Sapienza
    Ireland Ireland
    Walking distance towards everything. Two seconds from the beach.
  • Jacqueline
    United Kingdom United Kingdom
    The hotel is good, and great staff specially Alberto
  • David
    United Kingdom United Kingdom
    Hotel was really good and Alberto was really helpful we all had a great time

Property surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

Facilities of Palm Beach - Excel Hotels & Resorts

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Parking
  • Beachfront
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Bar

Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Street parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Coffee machine
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Tile/marble floor

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Common areas

  • Shared lounge/TV area
  • Games room

2 swimming pools

Pool 1 - outdoor

  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoor (kids)

  • Open all year
  • Suitable for kids
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Sun loungers or beach chairs
  • Solarium

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar

Activities

  • Beach
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Outdoor & View

  • View

Reception services

  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Miscellaneous

  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
    Additional charge

Languages spoken

  • German
  • English
  • Spanish
  • Finnish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Swedish

House rules
Palm Beach - Excel Hotels & Resorts takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £84. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Pool towels are available for a surcharge of EUR 5 per week. Please note that they can be changed daily.

The type of bed is subject to availability, the hotel cannot guarantee it 100%.

Please note, for group reservations of 6 apartments or more, special conditions may apply.

When booking half board or full board, please note that drinks are not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Palm Beach - Excel Hotels & Resorts

  • Palm Beach - Excel Hotels & Resorts offers the following activities / services (charges may apply):

    • Billiards
    • Games room
    • Golf course (within 3 km)
    • Solarium
    • Beachfront
    • Swimming Pool
    • Beach
  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Palm Beach - Excel Hotels & Resorts on this page.

  • Palm Beach - Excel Hotels & Resorts has 1 restaurant:

    • Restaurante #1
  • Palm Beach - Excel Hotels & Resorts is 0.9 miles from the centre of Playa de las Americas. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 100 yards from Palm Beach - Excel Hotels & Resorts. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Palm Beach - Excel Hotels & Resorts on this page.

  • Check-in at Palm Beach - Excel Hotels & Resorts is from 16:00, and check-out is until 12:00.

  • You can choose from a number of accommodation options at Palm Beach - Excel Hotels & Resorts (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • The prices at Palm Beach - Excel Hotels & Resorts may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Palm Beach - Excel Hotels & Resorts (subject to availability). These can accommodate:

    • 3 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Palm Beach - Excel Hotels & Resorts can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet