Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster. The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. WiFi is available in all areas. At the Stadthaus Restaurant & Bar, culinary creativity is combined with a cooking style of coal and heat. Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Steigenberger Hotels & Resorts
Hotel chain/brand
Steigenberger Hotels & Resorts

Property highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
2 twin beds
and
1 futon bed
or
1 king bed
and
1 futon bed
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Sustainability
This property has 2 third-party sustainability certifications.

  • Certified illustration
    ISO 14001:2015 Environmental management system
    Certified by: GUTcert GmbH
  • Certified illustration
    ISO 50001:2018 Energy management systems
    Certified by: GUTcert GmbH
Guest reviews

Categories:

Staff
8.9
Facilities
8.8
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.6
Free Wifi
8.5
High score for Hamburg

Select topics to read reviews:

Guests who stayed here loved

  • Dan
    United States United States
    Great, friendly staff! Had not experienced this level of service and anywhere over the last years. Very quiet. Did not hear any 'neighbors' during my stay. Great breakfast selection.
  • Esra
    Turkey Turkey
    +The hotel is right in the inner center, it is very easy to reach to the hotel by S-Bahn from airport. +The man at the door was doing great, welcoming people in a very kind & warm manner. +Breakfast was organized and had plenty of delicious...
  • Axel
    Cyprus Cyprus
    The location of the Hotel is direct located down town close by all the shopping facilities Breakfast buffet has a big selection of everything.
  • Daniel
    Germany Germany
    Nice location, clean and all in all good service plus nice rooms.
  • Victoria
    Greece Greece
    The location, service, and room are absolutely good and stylish. It's top for business and leisure trips, excellent design and view, and has lots of modern vibes of the city. The stuff was very friendly and helpful.
  • Businesstravelguy
    Finland Finland
    The level of high quality has been maintained from 20 years ago, respect.
  • James
    United States United States
    Excellent full breakfast buffet. Most sights within walking distance. Hotel in a beautiful setting.
  • Khurshid
    Uzbekistan Uzbekistan
    The hotel is very nice, calm and pleasant. The staff is very professional and friendly. One of the best stays in Germany!
  • Jassim
    Qatar Qatar
    the room is perfect it is very clean , very new, very nice The location is perfect
  • Martin
    Germany Germany
    Great location, professional staff and fabulous breakfast.

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant am Fleet
    • Cuisine
      Mediterranean • Local
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Modern
  • STADTHAUS Restaurant & Bar
    • Open for
      Dinner

Amenities of Steigenberger Hotel Hamburg
Great facilities! Review score, 8.8

Most popular amenities

  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens
  • Extra long beds (> 6.5 ft)

Outdoors

  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs € 36 per day.

  • Valet parking
  • Parking garage

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Pet bowls
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Turkish/Steam Bath
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English

House rules
Steigenberger Hotel Hamburg takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 16 years
Extra bed upon request
€ 45 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Must-know information for guests at this property

This property might host on-site functions, so noise may be audible in some rooms.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Steigenberger Hotel Hamburg

  • Steigenberger Hotel Hamburg offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Turkish/Steam Bath
    • Steam room
    • Bicycle rental
    • Fitness
    • Spa lounge/Relaxation area
  • Guests staying at Steigenberger Hotel Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
  • Steigenberger Hotel Hamburg is 0.6 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Steigenberger Hotel Hamburg is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Steigenberger Hotel Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Steigenberger Hotel Hamburg include:

    • Double
    • Suite
    • Triple
  • Steigenberger Hotel Hamburg has 2 restaurants:

    • STADTHAUS Restaurant & Bar
    • Restaurant am Fleet