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Located in San José, 30 miles from Poas National Park, Urban Green Hotel & Suites has accommodations with a fitness center, free private parking and a casino. A sauna and a car rental service are available for guests. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Urban Green Hotel & Suites rooms include bed linen and towels. A buffet breakfast is available each morning at the accommodation. La Sabana Metropolitan Park is 1.8 miles from Urban Green Hotel & Suites, while National Stadium of Costa Rica is 2.7 miles from the property. Juan Santamaría International Airport is 12 miles away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in San José, this hotel has an excellent location score of 8.8

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
or
2 queen beds
1 queen bed
or
2 queen beds
1 queen bed
2 queen beds
or
1 sofa bed
and
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
2 queen beds
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
8.8
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Arash
    Australia Australia
    We had a wonderful experience staying at this hotel in Costa Rica. The staff were incredibly friendly and accommodating, and everything was so well-organized and spotlessly clean. We had early morning tours scheduled each day, and the hotel made...
  • J
    Jared
    United States of America United States of America
    Great hotel with a nightmare boxed-in parking structure, but it was manageable in the end. The room was large, the hot water was hot, and the staff were super friendly. This hotel is right in the heart of San Jose, near an open-air shopping mall.
  • J
    Jean
    United States of America United States of America
    This place is amazing and very clean and the staff are amazing . All the staff was very helpful and accommodating specially Genesis that work and the front desk 10/10 and Randall that works at the bar 10/10 they are amazing and very helpful. The...
  • Blaine
    United States of America United States of America
    Nice location in the city. Easy to walk anywhere. Parking was easy. Staff was friendly and rooms were spacious and comfortable.
  • Zussman
    United States of America United States of America
    It was uniquely designed. Each floor had rooms on two levels with the upper rooms having their own staircase in that floor’s common area. Very art deco and interesting.
  • Debbie
    United States of America United States of America
    Great breakfast - especially due to the care of the breakfast staff. The chef (I do not remember his name) was a bundle of kind energy ready to help in whatever way he could. The staff was all helpful and the room was splendid. We were surprised...
  • Jamie
    United States of America United States of America
    We stayed in the Presidential Suite which was spacious and comfortable. Prior to our check-in time, we were able to leave our suitcases and bags in the office behind the front desk so that we could go on an excursion outside the city. The staff...
  • Marlon
    Costa Rica Costa Rica
    Room was really spacious. The iron was extremely convenient for me. Plus, there’s a supermarket just round the corner, so I could go get some stuff I had forgotten to pack.
  • Ghulam
    United States of America United States of America
    Nice hotel in busy downtown area accessible to many sightseeing. We had the presidential suite which had two bedroom and large space for five people. Basic minimum in the room.
  • Nellie
    United States of America United States of America
    It’s always a pleasure booking my reservation at urban green hotel and suites. I have visited this location several times and I will continue to do so. The staff is professional, and the grounds are always clean. The breakfast is amazing and they...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi! what is the parking fee? Can you book us a parking space in your parking please? thanks

    Our parking is exclusive for our guests subject to availability
    Answered on 27 July 2022
  • Do you have testing for COVID service? The results are givig how fast ? Do you offer an airport shuttle?

    Covid Test just in laboratories around the hotel area. Hospital Clinica Biblica is one option. They bring the result in more and less 2 : 30 hours. Tr..
    Answered on 27 October 2021
  • How much is parking?

    Good Afternoon, Yes we have free underground parking, however, it is subject to availability at the time of check-in. Any additional questions you can..
    Answered on 7 September 2021
  • I am about to book your hotel room but I have a question. I arrive tomorrow 9am.For early check in, should I book for Tonight and tomorrow night?

    Good evening, if you want to check in before the established time of 3pm, there is an additional charge of $25 for early check in.
    Answered on 10 September 2022
  • Do you have late check in after midnight ? My flight arrives after 10 pm

    No problem about your flight schedule, we have our front desk working 24/7.
    Answered on 17 November 2021
  • Hi, I won’t be arriving until 11pm at night does the hotel offer any room service or food nearby at that time?

    Hello, only we have a restaurant for the breakfast, however there are places near the hotel where you can eat
    Answered on 9 April 2023
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Hotel area info

Amenities of Urban Green Hotel & Suites

Most popular amenities
  • Airport shuttle
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
Room Amenities
  • Clothes rack
Activities
  • Casino
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Meeting/Banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Shuttle service
      Additional charge
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Soundproof
    • Car rental
    • Carpeted
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Spa
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Steam room
    • Massage
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish
    • French

    House rules
    Urban Green Hotel & Suites takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 11:30 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    From 10:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardMaestroCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Urban Green Hotel & Suites

    • Room options at Urban Green Hotel & Suites include:

      • Twin/Double
      • Suite
      • Family
    • Yes, Urban Green Hotel & Suites is popular with guests booking family stays.

    • Guests staying at Urban Green Hotel & Suites can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Buffet
    • Check-in at Urban Green Hotel & Suites is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at Urban Green Hotel & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Urban Green Hotel & Suites offers the following activities/services (charges may apply):

      • Fitness center
      • Sauna
      • Massage
      • Casino
      • Steam room
      • Head massage
      • Foot massage
      • Full-body massage
      • Back massage
      • Hand massage
      • Neck massage
      • Fitness
      • Couples' massage
    • Urban Green Hotel & Suites is 2,800 feet from the center of San José. All distances are measured in straight lines. Actual travel distances may vary.