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A 10-minute drive from the City Centre, Novotel Watergate Shenzhen is a 20-minute drive from Happy Valley and Window of the World. It offers an outdoor pool and a fitness centre. Its facilities include 2 dining options, an outdoor swimming pool and free internet. Opposite KK Mall Shopping Center and Kingkey 100, Shenzhen Novotel Watergate is a 15-minute walk from Grand Theatre Subway Station (line 1, exit B), a 10-minute drive from Luohu Port and a 15-minute subway ride from Dongmen Pedestrian District. Shenzhen Bao'an International Airport is 40 minutes' drive away. Modern rooms are tastefully decorated. They are equipped with air conditioning, a minibar and cosy seating area. A hairdryer and shower facilities are in the attached bathroom. Guests can exercise at the well-appointed fitness centre. Staff at the tour desk can assist with car rental and day trip arrangements. The hotel also offers a business centre, fax and photocopying service. The Square restaurant serves a selection of Asian and international specialities. Light snacks and refreshing beverages can be enjoyed at the bar. Shenzhen Novotel Watergate(Kingkey 100) is reducing the reliance on single-use plastics in their toiletries.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
1 large double bed
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Guest review summary
Guests highlighted the <b>convenient location</b> and <b>friendly staff</b> at Shenzhen Novotel Watergate. <b>Breakfast</b> was appreciated for its variety. <b>Room comfort</b> and <b>cleanliness</b> received mixed reviews, with some noting mismatched interiors. <b>Value for money</b> was generally seen as good, though soundproofing had mixed feedback.
This is an automated summary based on 61 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.5
Facilities
7.8
Cleanliness
8.3
Comfort
8.2
Value for money
8.0
Location
8.1
Free WiFi
7.5

Hotel surroundings

Restaurants
1 restaurant on site

  • Square
    • Cuisine
      American • European • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of Shenzhen Novotel Watergate(Kingkey 100)

Most popular facilities

  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast

Bathroom

  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

View

  • City view

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Room service

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • English
  • Chinese

House rules
Shenzhen Novotel Watergate(Kingkey 100) takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about £109. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

A security deposit of CNY 1000.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Shenzhen Novotel Watergate(Kingkey 100)

  • Shenzhen Novotel Watergate(Kingkey 100) is 3.1 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Shenzhen Novotel Watergate(Kingkey 100) is from 14:00, and check-out is until 12:00.

  • Room options at Shenzhen Novotel Watergate(Kingkey 100) include:

    • Twin
    • Double
    • Suite
  • The prices at Shenzhen Novotel Watergate(Kingkey 100) may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Shenzhen Novotel Watergate(Kingkey 100) can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet
  • Shenzhen Novotel Watergate(Kingkey 100) offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
  • Yes, Shenzhen Novotel Watergate(Kingkey 100) is popular with guests booking family stays.

  • Shenzhen Novotel Watergate(Kingkey 100) has 1 restaurant:

    • Square