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Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Shenzhen, this hotel has an excellent location score of 8.3

Breakfast info

Continental, Asian, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
2 single beds
1 large double bed
1 double bed
2 single beds
1 double bed
2 single beds
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Guest reviews

Categories:

Staff
8.1
Facilities
7.6
Cleanliness
7.9
Comfort
7.9
Value for money
8.0
Location
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Mei
    United Kingdom United Kingdom
    Location is within 10 minutes of walking distance over the bridge to the other side of the ride. ( turn left after coming out of station and go up the escalator ) . On leaving there is another route to luohu station on a flatter ground do ask the...
  • Rapheephan
    Thailand Thailand
    The location is actually close to train station, metro from Hong Kong and Shenzhen metro make it easy to get around if you can speak Chinese. However the hotel name in Chinese is "Futian" if you asked Chinese people Felicity hotel they will have...
  • Siu
    Canada Canada
    The location is perfect , just 10 mins walking distance from the station , and the price is reasonable too
  • Chee
    Singapore Singapore
    It is near to Louhu crossing because ofroad works, we have to walk a long distance to subway. Luckily the taxi fares are affordable.
  • Jc
    United Kingdom United Kingdom
    amazing attentive and kind staff. Especially Benson who was the perfect bellboy. always had a smile on their faces and more than happy to help. clean and spacious rooms and fantastic location.great virws
  • Alice
    Singapore Singapore
    The location near to shopping mall 👍 The lightning in room was bright 👍 Room was spacious 👍 Rate is reasonable 👍
  • Michael
    Australia Australia
    Staff were very helpful. When we had trouble accessing lift 2 staff who were on their way to another task went out of their way to help us
  • Cheryl
    Australia Australia
    Breakfast was lovely good variety but food only warm not hot Great location to the shopping Great staff
  • Eddie
    Singapore Singapore
    The location is closed to Luohu Checkpoint and room size is also accessible for biz travel.
  • Odin
    Netherlands Netherlands
    Grand hotel building with a 711 store inside. Close to the metro, although the hotel is hard to find. Go left directly after exciting from lo wu, go up the escalator and then on the bridge you see the hotel. Then go walk to the right and you will...

Hotel surroundings

Restaurants
2 restaurants on site

  • 海至尊西餐厅
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern

Facilities of Felicity Hotel Shenzhen, Luohu Railway Station

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Outdoors

  • Garden

Food & Drink

  • Breakfast in the room

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Seasonal

Wellness

  • Fitness
  • Massage
    Additional charge

Languages spoken

  • English
  • Chinese

House rules
Felicity Hotel Shenzhen, Luohu Railway Station takes special requests - add in the next step!

Check-in
From 12:00
Check-out
Until 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 200 is required on arrival. That's about £22. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.

Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about Felicity Hotel Shenzhen, Luohu Railway Station

  • Room options at Felicity Hotel Shenzhen, Luohu Railway Station include:

    • Twin
    • Double
    • Suite
  • Felicity Hotel Shenzhen, Luohu Railway Station offers the following activities / services (charges may apply):

    • Massage
    • Fitness
    • Swimming Pool
  • Felicity Hotel Shenzhen, Luohu Railway Station has 2 restaurants:

    • 海至尊西餐厅
    • 乐满楼中餐厅
  • Felicity Hotel Shenzhen, Luohu Railway Station is 3.7 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Felicity Hotel Shenzhen, Luohu Railway Station is popular with guests booking family stays.

  • Guests staying at Felicity Hotel Shenzhen, Luohu Railway Station can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet
  • Check-in at Felicity Hotel Shenzhen, Luohu Railway Station is from 12:00, and check-out is until 14:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Felicity Hotel Shenzhen, Luohu Railway Station may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.