This 4-star hotel offers spacious accommodations in a central location of Santiago. It is next to a subway station and near Cerro Santa Lucia, Plaza de Armas and Palacio de La Moneda. The Mercure Santiago Centro provides an outdoor pool during the summer time. A well-equipped gym is open all year round. The restaurant serves a varied breakfast and international food at lunch and dinner times. At the Lobby Bar, a select list of Chilean wines is available. During your stay at Mercure Santiago Centro, you can also count of the professionalism and wise tips on sightseeing tours provided by the hotel’s staff.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the real heart of Santiago, this hotel has an excellent location score of 8.3

Breakfast info

Continental, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.3
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Caren
    Australia Australia
    Great location, breakfast was good. Staff friendly and helpful.
  • Laurent
    Switzerland Switzerland
    Clean and in the middle of the centre Bus and metrostation in front of hotel
  • Clay
    United States United States
    Everything was great. The people at the desk were very nice. The value for the money something I have rarely seen, even as much as I travel. Located right on Bernardo O'Higgins Avenue, center of the city. Room was great, good size. Shower was the...
  • Marie
    Canada Canada
    The hotel was easy to find. Communication was clear and easy. Loved that they provided water bottles as welcome in the room. Also they have blinds. After a 17hr journey it’s great to come in to a clean and secure place
  • Marilinda
    Brazil Brazil
    I liked Very much the Room, the location and the food
  • John
    United Kingdom United Kingdom
    Excellent breakfast, very friendly and supportive staff - especially Maggie on Reception. Restaurant good value and great food. Loved the roof top pool and bar.
  • Eduardo
    Australia Australia
    Located opposite Santa Lucia Hill which was a beautiful place every room has a view staff were very willing to help you and can converse in English. The pool is small but after going out all day lovely to relax and take a dip and the terrace bar...
  • Utsab
    India India
    Excellent location, friendly staff, I got a city view room when I requested for it
  • Ian
    United Kingdom United Kingdom
    Comfortable and clean, in a great location. Helpful with storing bags before check-in. Arranged transport from the airport.
  • Besse
    Australia Australia
    The room felt clean and like a standard hotel room, I like the fact that there is a pool, and it is in a good location. It feels safe as there is often someone on the door checking that only guests enter the building.

Hotel surroundings

Restaurants
1 restaurant on site

  • Amaranto
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Mercure Santiago Centro
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Cleaning products
  • Tumble dryer

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs CL$ 9,200 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Seasonal
  • Pool with view
  • Pool/beach towels

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Portuguese

House rules
Mercure Santiago Centro takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
CL$ 40,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

Please note that property has following beakfast policy for children applying since the 1st of August:

- Children up to 3 years old do not pay breakfast

- Children between 4 and 11 years old pay half the value of breakfast

- Children from 12 years old pay the full value of breakfast.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Santiago Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Santiago Centro

  • Room options at Mercure Santiago Centro include:

    • Double
    • Twin
    • Suite
  • Check-in at Mercure Santiago Centro is from 15:00, and check-out is until 12:00.

  • Mercure Santiago Centro is 800 yards from the centre of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Mercure Santiago Centro can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • The prices at Mercure Santiago Centro may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mercure Santiago Centro offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
    • Swimming Pool
  • Mercure Santiago Centro has 1 restaurant:

    • Amaranto