The Novotel Zurich City-West in the heart of Zurich West, the city's trendiest quarter, features its own swimming pool and offers free internet access. The hotel is a 10-minute ride from the main train station and the old town by tram or train. The restaurant Novotel Café with its terrace offers international dishes. A kids' corner and 6 modern conference rooms with natural daylight complete the package.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 futon bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.4
Comfort
8.4
Value for money
7.4
Location
8.2
Free Wifi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Jose
    United States of America United States of America
    large, modern, clean facility with easy access to public tram transportation for a short ride to the city center
  • Malcolm
    Switzerland Switzerland
    A very nice hotel in a fantastic location to discover Zurich! Customer service was excellent throughout and the facilities were very good. The bedroom was a very good selection size and the bed very comfortable
  • Mubarak
    India India
    It’s a nice place to stay in Zürich, next to hotel have Tram access
  • Turan
    Romania Romania
    The warm welcome from your staff, the hotel's location, and the quality of the rooms are excellent.
  • Farrah
    United States of America United States of America
    The location, it was close to a train station. Staff were very friendly and helpful. The person who checked us in was very pleasant and considerate.
  • Sripal
    United Arab Emirates United Arab Emirates
    Location, friendly staff, good amenities, close to train station
  • Ipsa
    India India
    The suite was very comfortable for a family of 3. Room was very clean and the arrangements were adequate. The staff was very helpful in storing our luggage and being flexible with our check-in time as well. Very easy access to the tram from the...
  • Eugen
    Denmark Denmark
    The most impressive thing there is the swimming pool at the basement. Zurich lake even in summer is not that warm, we were happy to use the pool, and surprisingly it was not crowded in the evening. The breakfast was very good. It is easy to get to...
  • Daniel
    United States of America United States of America
    Its a great hotel once you figure out the tram system.
  • Josh
    United States of America United States of America
    Great location near concert venue. Good food options nearby. Rooms were clean with all that we needed. Funky, fun vibe in the lobby, bar area.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • We planned to book 2 rooms, Do you provide sofa bed.? May 23, 2020

    Dear Guest, We providing the sofa beds in the Superior double free of charge. Have a wonderful day. Best Regards Novotel Zürich City-West Team
    Answered on 24 July 2020
  • Hi We should pay extra for pool ?!

    The pool is free of charge for all guests of Novotel Zürich City West.
    Answered on 6 August 2019
  • Can you please reserve a parking for 6-12 August as I will book these days in your hotel? Thanks

    Dear guest You are welcome to use our parking garage for an additional charge of 25.00 CHF per car / night during your stay. Reservations are not nec..
    Answered on 26 April 2023
  • Hi, we are a family of 5, with 3 children. Can we book a superior room with sofabed and request an extra bed for the 4 year old child?

    Dear Guest Unfortunately, the person limit is 4 in a superior room. We could offer you a family room. It has 2 rooms with a connecting door. The sec..
    Answered on 28 February 2021
  • hi, is this walking distance to city center? is it safe to walk at night?

    Hi, the walk to the city center is between 30 and 40 minutes, for this, I would recommend the promenade on the beautiful river (Limmat). The city is v..
    Answered on 3 October 2020
  • Hello, does you have connecting rooms??

    Hello no but we can give you two rooms next to each other
    Answered on 13 July 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • The Flave of Zürich
    • Cuisine
      German • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel Zurich City West
Great facilities! Review score, 8.3

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
    Off-site
  • Ping-pong
  • Playground
  • Game room
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs CHF 25 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian

House rules
Novotel Zurich City West takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 15 years
Extra bed upon request
Free
16+ years
Extra bed upon request
CHF 25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Novotel Zurich City West

  • Novotel Zurich City West is 2 miles from the center of Zurich. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Novotel Zurich City West is from 3:00 PM, and check-out is until 11:00 AM.

  • Novotel Zurich City West offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Playground
    • Game room
    • Ping-pong
    • Locker rooms
    • Swimming pool
    • Fitness
  • Guests staying at Novotel Zurich City West can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go
  • Room options at Novotel Zurich City West include:

    • Quad
    • Double
    • Suite
  • Novotel Zurich City West has 1 restaurant:

    • The Flave of Zürich
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Novotel Zurich City West is popular with guests booking family stays.

  • The prices at Novotel Zurich City West may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.