Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Lucerne. This 5-star hotel offers a concierge service. The property provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room has a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All guest rooms include a safety deposit box. Popular points of interest near the accommodation include Lido Luzern, Lion Monument and KKL Culture and Convention Center Lucerne. The nearest airport is Zurich, 40 miles from Mandarin Oriental Palace, Luzern, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Located in the best-rated area in Lucerne, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
2 twin beds
or
1 king bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
or
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
and
1 king bed
2 twin beds
and
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.7
Value for money
8.3
Location
9.6
High score for Lucerne
Select topics to read reviews:

Guests who stayed here loved

  • Hissa
    Qatar Qatar
    everything in my stay at this hotel was amazing, i would say best hotel in switzerland. breakfast was amazing, staff were very friendly and helpful, location was good, i would definitely come back soon.
  • Mihaela
    United States of America United States of America
    Restaurants provided an excellent menu and service. Breakfast was wonderful and great locations. Staff very attentive and polite and friendly.
  • Andrew
    United States of America United States of America
    Perfect location, amazing views. Very attentive staff. Breakfast excellent.

Hotel area info

Restaurants
4 Restaurants On Site

  • MOzern Bar & Brasserie
    • Open for
      Breakfast • Lunch • Dinner
  • Quai 10
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
  • Minamo
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Colonnade
    • Cuisine
      French
    • Open for
      Dinner
;

Amenities of Mandarin Oriental Palace, Luzern
Great facilities! Review score, 9.3

Most popular amenities
  • Parking
  • Spa
  • Wifi
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Private Bathroom
  • Free toiletries
  • Bathrobe
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and costs CHF 15 per 24 hours.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs CHF 55 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Mandarin Oriental Palace, Luzern takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

FAQs about Mandarin Oriental Palace, Luzern

  • Check-in at Mandarin Oriental Palace, Luzern is from 3:00 PM, and check-out is until 12:00 PM.

  • Mandarin Oriental Palace, Luzern has 4 restaurants:

    • MOzern Bar & Brasserie
    • Minamo
    • Colonnade
    • Quai 10
  • Mandarin Oriental Palace, Luzern is 2,950 feet from the center of Lucerne. All distances are measured in straight lines. Actual travel distances may vary.

  • Mandarin Oriental Palace, Luzern offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Spa facilities
    • Steam room
    • Fitness
    • Spa lounge/Relaxation area
  • The nearest beach is 0.9 miles from Mandarin Oriental Palace, Luzern. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mandarin Oriental Palace, Luzern may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mandarin Oriental Palace, Luzern include:

    • Double
    • Triple
    • Suite