Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge. Most rooms offers views of the Chapel Bridge, the Jesuit Church and the Weinmarkt square. The Restaurant La Balance serves excellent French and Swiss cuisine and features a river-side terrace. There is also a casual bistro and a piano bar at the Hotel des Balances.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Lucerne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet, Breakfast to go

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
1 twin bed
and
1 queen bed
or
3 twin beds
1 twin bed
and
1 queen bed
or
3 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.7
Free Wifi
8.7
High score for Lucerne
Select topics to read reviews:

Guests who stayed here loved

  • Randi
    United States of America United States of America
    What an amazing hotel! It was in a beautiful location on the river and in a beautiful part of Luzern. Our room was very large with amazing views of the river with large beautiful windows to enjoy the view and also had a very nice bathroom. The...
  • O'reilly
    United States of America United States of America
    The hotel was beautiful, spacious, clean, charming, and so much more.
  • Silvett
    United States of America United States of America
    I thought the service and hospitality were excellent. The room was clean and the location was very convenient to explore the city. I would stay here again.
  • Kelly
    United States of America United States of America
    Perfect location. Cute, comfortable room with little balcony overlooking the lake and city. Nice restaurant and bar. Excellent food and service.
  • Annie
    Australia Australia
    Perfect location and facilities. We loved our riverside balcony.
  • Robin
    United States of America United States of America
    The location, the views, the service. Our room had every thoughtful amenity one could need.
  • Huang
    United States of America United States of America
    Great service, helpful staff and excellent location.
  • Suresh
    United States of America United States of America
    Awesome location !! So close to all the major sights. Our room - 506 - had the best view of the mountains and Chapel Bridge . The room was so very clean , well appointed. Wonderful service at the reception. Everyone was so polite and helpful.
  • David
    United States of America United States of America
    The room, facilities, staff and location were great. We had a balcony room, which has a great view. We spent a lot of time just sitting on the balcony and enjoying the river, people, mountains, city and the atmosphere. The location is right in old...
  • Cerissa
    United States of America United States of America
    Overall the hotel was fantastic. Location was very walkable, staff was excellent and very helpful, rooms were spacious and comfortable, and restaurant had exceptional food.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is it possible to walk to the Lucerne train station from this hotel?

    On foot you reach us in about 7 minutes by crossing the large bridge (Seebrücke) and then turning left and walking alongside the Reuss river. The way..
    Answered on 12 October 2019
  • Hello, We will be staying at your hotel on Friday February 26th and I was inquiring about Parking. Is it clearly indicated close to the Hotel? Is it..

    You are welcome to drive up directly in front of the hotel with your car, leave the car key at the reception and we will park it for you for CHF 33.00..
    Answered on 24 February 2021
  • Hi is the double river view room have balcony view to chapel bridge?

    some of the rooms with river view have a balcony.
    Answered on 28 January 2022
  • Hi, is late check-in possible? I will arrive midnight-1am.

    yes, we have 24 hours reception
    Answered on 15 February 2020
  • Can we add daily breakfast to the room rate?

    Yes you can.
    Answered on 6 January 2021
  • Hello Can we stay in Double Room for 2 adults and 1 child (5 years old) ? We don’t need extra bed. Is there any extra charge for child? Thank you very much.

    You can book our double room for two adults and inform us about your child sleeping in the same bed through a call or message.
    Answered on 15 November 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Balances
    • Cuisine
      French • Seafood • International • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel des Balances
Great facilities! Review score, 9.1

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs CHF 33 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Transportation
  • Public transit tickets
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Air conditioning
  • Room service
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel des Balances takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
From 4:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that advance reservations are recommended for the hotel restaurant.

Dogs are allowed. A fee of CHF 25 per animal per night applies.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel des Balances

  • Hotel des Balances has 1 restaurant:

    • Balances
  • The prices at Hotel des Balances may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel des Balances is 1,300 feet from the center of Lucerne. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel des Balances offers the following activities/services (charges may apply):

    • Hiking
    • Golf course (within 2 miles)
  • Check-in at Hotel des Balances is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel des Balances can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go
  • Room options at Hotel des Balances include:

    • Double
    • Suite
    • Single
    • Triple
    • Family