Housed in a former Guild Hall, the Hotel des Balances enjoys a picturesque location on the Reuss river in the heart of Old Lucerne. Wi-Fi is available free of charge. Most rooms offers views of the Chapel Bridge, the Jesuit Church and the Weinmarkt square. The Restaurant La Balance serves excellent French and Swiss cuisine and features a river-side terrace. There is also a casual bistro and a piano bar at the Hotel des Balances.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Luzern, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
1 single bed
and
1 large double bed
or
3 single beds
1 single bed
and
1 large double bed
or
3 single beds
2 double beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.7
Free WiFi
8.6
High score for Luzern

Select topics to read reviews:

Guests who stayed here loved

  • Louise
    Australia Australia
    amazing building, great location, the view to Chapel Bridge is worth every cent ! Highly recommend :)
  • Lawrence
    Australia Australia
    It was very charming and location . We had a beautiful view of the water
  • Louise
    Australia Australia
    Beautiful hotel with an excellent location. Well appointed. Right in the centre of the old city.
  • Linda
    Sri Lanka Sri Lanka
    the staff was so helpful and superb i liked the cozyness in the entire hotel and the free drink passes and the entire stay was wonderful because it was a comfortable clean room
  • Riccardo
    Australia Australia
    What a great location, fantastic staff and wonderful view
  • Amy
    Australia Australia
    Hotel Des Balances is a stunning hotel with an excellent central location. The views from the balcony are breathtaking and our stay was wonderful. The staff were friendly and accommodating.
  • Gerhard
    South Africa South Africa
    Loved the location, the look and feel of the hotel, the selection of coffees in the room.
  • Prisca
    Indonesia Indonesia
    The view and the room quality. Although small, it is kept in an excellent condition . Breakfast was excellent, it was an outstanding stay overall
  • Jan
    Australia Australia
    Great location,clean and comfortable, welcome drink on the house
  • Vachira
    Thailand Thailand
    Every staffs very helpful, make me and my boyfriend very impressed.

Hotel surroundings

Restaurants
1 restaurant on site

  • Balances
    • Cuisine
      French • Seafood • International • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel des Balances
Great facilities! Review score, 9.1

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Hiking
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Air conditioning
  • Room service

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel des Balances takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that advance reservations are recommended for the hotel restaurant.

Dogs are allowed. A fee of CHF 25 per animal per night applies.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel des Balances

  • Hotel des Balances offers the following activities / services (charges may apply):

    • Hiking
    • Golf course (within 3 km)
  • Hotel des Balances is 450 yards from the centre of Luzern. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel des Balances include:

    • Double
    • Suite
    • Single
    • Triple
    • Family
  • The prices at Hotel des Balances may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel des Balances is from 15:00, and check-out is until 12:00.

  • Guests staying at Hotel des Balances can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go
  • Hotel des Balances has 1 restaurant:

    • Balances