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Alpenhotel Fernau is located above Neustift in the Stubai Valley, at 3.3 feet above sea level. It offers free Wi-Fi, rooms and an apartment with balcony, a heated outdoor pool, and free parking. The free ski bus stops right on the doorstep. Half-board includes a breakfast buffet, a daily cake buffet, and a 4-course dinner with a choice of dishes and a salad buffet. It is also available on request for the apartments. Alpenhotel Fernau features a spa area with a gym . There is also a children’s playground and a tennis court. We charge a New Year's Eve surcharge of 100.00 euros per person aged 16 and over.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 queen bed
1 sofa bed
and
1 queen bed
Bedroom
2 king beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.2
Comfort
8.8
Value for money
8.6
Location
9.1
Free Wifi
9.5

Select topics to read reviews:

Guests who stayed here loved

  • Andrei
    Romania Romania
    Our room had a nice view over the valley and mountain. Very good water pressure in the bathroom shower. We had nice breakfast and dinner at this hotel. The staff was very nice and helpful in order for us to have a nice and relaxing stay. In front...
  • David
    United Kingdom United Kingdom
    Very friendly and helpful staff; excellent food and very clean and comfortable room.
  • Sue
    United Kingdom United Kingdom
    Good location for reaching various parts of Stubaital. The Stubaicard included with the price was a huge bonus allowing bus and cable car travel to walks. Friendly and helpful staff. Fantastic view from my room and large balcony. Good food...
  • Peter
    United Kingdom United Kingdom
    lovely hotel in a great location, a very nice room very clean and tidy, the staff were very helpful, the food was excellent, there was a lovely area outside to have a drink with views down the valley. the bus stop was outside the hotel the travel...
  • Tony
    United Kingdom United Kingdom
    Staff were friendly and welcoming. They looked after me and the particular requests I made and went out of their way to assist me. A genuinely lovely hotel to stay in if you are skiing in the valley
  • David
    United Kingdom United Kingdom
    The staff were exceptional, so helpful and cheerful. We had a lovely spacious room and stayed half board. The food was amazing at breakfast and evening meals. We also enjoyed the New Year's Eve celebrations with the most remarkable buffet,...
  • Marius
    Romania Romania
    The breakfast and dinner was excelent and the location also. The hotel is familly run and they are striving to do everything to have satisfied customers. Strongly recommended.
  • Patricia
    Brazil Brazil
    I was feeling sick so the staff prepared a complete breakfast. The gardens outside were great, very relaxing.
  • Susanna
    Finland Finland
    Location and view, dinner is great, clean and nice hotel, hotel staff is really helpful, nice spa area and pool. Our family liked it very much.
  • Jürgen
    Germany Germany
    Die Lage ,das Frügstück,die Auskunft über das Stubaital ,die Hilfe für ein Werkstattbesuch des eignen Auto, die Sauberkeit und Abendessen waren sehr zufriedenstellend ,WLAN könnte etwas besser sein ,das Personal war sehr Hilfsbereit.

Hotel area info

Restaurants
1 Restaurant On Site

  • Alpenhotel Fernau
    • Cuisine
      Austrian • European
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Alpenhotel Fernau
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Skiing
  • Restaurant
  • Non-smoking rooms
  • Fitness center
  • Bar

Bathroom

  • Private bathroom

Outdoors

  • Sun deck
  • Terrace
  • Garden

Ski

  • Ski pass vendor
  • Ski storage

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Walking tours
  • Tennis equipment
  • Cycling
  • Hiking
  • Ping-pong
  • Playground
  • Game room
  • Skiing
    Off-site
  • Tennis court

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking
  • Accessible parking

Front Desk Services

  • Express check-in/out

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Convenience store on site
  • Shared lounge/TV area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Outdoor swimming pool

  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Romanian

House rules
Alpenhotel Fernau takes special requests – add in the next step!

Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 5 years
Extra bed upon request
€ 25 per child, per night
6 - 10 years
Extra bed upon request
€ 45 per child, per night
11 - 16 years
Extra bed upon request
€ 55 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Please inform the hotel in advance if you arrive after 18:00.

Please note that from June to September the Stubai Super Card is included in the price.

New Year's Eve surcharge is 100 EUR per person, binding from the age of 16 years.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Alpenhotel Fernau

  • Check-in at Alpenhotel Fernau is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Alpenhotel Fernau can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet
  • Alpenhotel Fernau has 1 restaurant:

    • Alpenhotel Fernau
  • Alpenhotel Fernau offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Steam room
    • Walking tours
    • Tennis equipment
    • Swimming pool
    • Fitness
    • Locker rooms
    • Bicycle rental
    • Back massage
    • Spa facilities
    • Spa lounge/Relaxation area
    • Full-body massage
  • Alpenhotel Fernau is 2,150 feet from the center of Neustift im Stubaital. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Alpenhotel Fernau on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Alpenhotel Fernau may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Alpenhotel Fernau include:

    • Double
    • Single
    • Apartment
    • Suite