Hotels near London Gatwick Airport - LGW, London

Excellent staff, good sized room and lovely grounds with fields especially for dogs to run off the lead. The food was good and I am sure would be even better if eaten in the dining room rather than our bedroom!

Owner is clearly not right in the head. Tipped pure household bleach into hot tub and swimming pool which were frothing from the bleach. Dog excrement was around lawn area from owners own dog and was there the whole time we were staying there!! Police called and arrived numerous times over our 3 night stay due to unruly occupants who were threatening other occupiers and owner was oblivious to it all as off her head on drugs and alcohol. Numerous times woken at early hours of morning by other residents. Was told it was a "one off" but apparently not the case as this went on for whole 3 nights!!! We were just too tired to leave plus had already booked to go sightseeing in London on the Sunday and no doubt everywhere booked up asa Bank Holiday so no choice but to stay or loose more money from leaving. Police in end on early hours Bank Holiday Monday gave owner a caution for breach of the peace and would be arrested if she continued! Says another about the place if that's the owner getting that! Avoid this place at all costs what seems nice at first isn't always as it makes out!!!

I would never stay there again. They accept dogs, but don't give allowance for it, the room is to small. Our Bed was comfortable, but this is the only positive thing I can say. The dinner service was shocking, we had to wait for a starter over 3/4 of an hour and there were only 3 further guests there. We also questioned how much longer we will have to wait and were told "it takes as long as it takes." As the starter took so long we have also ordered a Caesar salad which did not arrive (it should be served before the food!) So we had to cancel over an argument with the waiter . The " gentleman" carried on shouting 10 minutes after we left in the kitchen so that all the visitors in their bedrooms and restaurant could hear him. We have complaint there and then at the reception and I do hope our complaint has gone further. One thing is for sure if they do allow dogs then there should be water bowls, poo bags (I take my own, but not all dog owners do) and also a designated area where they can do their business. I will NEVER stay there again and make sure enough people I know get to know about it.

Convenient for one night for an early flight next day. Host ought to heat the place when people are arriving. Due to motorway accident we didn’t get there until 10.30pm and it was freezing cold. Not at all welcoming. Also nothing there to even make a hot cuppa, considering most people stay just a night to get a flight next day, you arent really going to be taking milk with you are you. Bed was comfortable, however as it was so ice cold, it was freezing and obviously we were keen to sleep after an arduous journey and a 3.30am wake up next day. So went to bed in T-shirt leggings and socks! Curtains would also make it more homely and warm (just my opinion) would only stay again if it was warmer months. Just a bit of consideration and thought by the hosts would go a long way.

Nice small local shopping area with good parking, a pub and lots of people hanging out on a Friday evening. There's takeaway pizza, kebabs, fish and chips and Chinese all on a row. There's also at least three convenience stores a green grocer and a post office.

We like the hotel in general for the location ambience and grounds. We do not like being put into attic rooms every time we stay at the hotel. Heat is very noisey or as per this stay AC controls don't work. The room lighting is always very poor i.e. in 216 you either have to all the central lights on or no lights for desk and sitting area.