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The staff was very personable and accommodating. The rooms were very clean. It was nice and quiet and a great place to relax and get a good night's sleep. The fire pits were lovely, and a nice way to meet folks who are also traveling. If you are looking for a big, corporate place with a bunch of bells and whistles and a big food selection, this isn't for you. If you are interested in a charming, lovely, basic hotel to sleep while you are in SW Michigan, this is a fabulous choice.

My family and I were in town for a track meet at The University of Michigan! This hotel was super close so the location worked for us. My breakfast bowl was unfortunately still frozen when I received it after waiting a very long time. The two ladies working were just the sweetest. They made sure to take it off my room and the front desk attendant even took a little more for the inconvenience. The overall customer service was phenomenal! Maybe consider a new chef that’s not so grumpy!!!

The Extended Stay America Suites in Ann Arbor provided decent accommodation for my daughter and I as we attended the NASCAR race at Michigan International Speedway. The room was spacious and the suite had a full-size fridge and kitchen area that was well-appointed. The room was clean and tidy. The hotel area provided ample parking and we felt safe in our surroundings. The hotel provided silverware, a hair dryer and shampoo on request, but we had to go to the front-desk to pick up items.

This was the absolute best place we stayed on our tour up the Lake Michigan coast of Michigan ! When we opened the door to our Victorian room, I thought I was at the Grand Hotel. Breakfast in bed was absolutely divine..so much food and all home made and delicious. We just drove down the main road to the water and watched the most beautiful sunset I have ever seen with the ferry coming over from Wisconsin. Do not miss this place if you are in Ludington.

Very clean room. AC worked with zero issues. TV was big and the remote control worked which is not common for most hotels. Bathroom was spotless and had plenty of towels. Hotel provided soap was actually decent which was a shock. No crappy bar soap, they had actual liquid body wash, pleasant surprise. Hotel personnel were extremely friendly and welcoming. We just moved here from TX and this was our first night in Michigan. It was a warm welcome.

Hotel was quiet & private. Room was just right & clean. Tub/shower could use an update, but it was clean & met our needs. Loved the small sofa in the room. Our stay was short because we were taking the Badger across Lake Michigan. Excellent location. Easily walkable to town & restaurants. Stearns Beach was great. Shallow swimming area, clean sand & water. Great location for sunset, too.

The location of the property is amazing for families. To be able to walk out onto a beach was wonderful. And even when windy, it’s fairly sheltered (unlike the “coast” of Lake Michigan). Kids played from morning to sunset. Utter bliss. So as long as you are prepared that your day will start and finish when the other residents go to sleep or wake up, and not to order food, it’s actually a gem of a find.

We had a great stay. The hotel is located right next to the Michigan Avenue People Mover stop, which takes you to many great areas of the city. We walked to Comerica Park in 10 minutes. The area outside the hotel is clean and we always felt safe walking around. It was my teenage children's first time in Detroit and they loved it. We will definitely be back!

The Hotel had all the expected features and during my trip to Michigan was the only hotel that provided acceptable bathing facilities for a handicapped individual. there was no "step into" required to bath, the only thing missing was the handicap railings. All of the creature comforts were available, this is a good simple place to stay.

We stayed here two years ago and really liked the place. We were back in the area, and were excited stay at Terrace Bay, again. The back-of-the-hotel rooms are now updated, to include a wall of windows looking onto Lake Michigan's Little Bay de Noc! The restaurant has a wonderful menu and great staff. Wish we could have stayed longer.

This place had a very comfortable king size bed and lots of good pillows. It was clean and up to date furnishing, much like a nice hotel. Lots of room too, large tv/ wifi, even a washer and dryer, I like the location, Quiet away from the busiest parts of Saugatuck. easy access to travel to other parts of Michigan.

The Hotel is so beautiful. Being able to see Lake Michigan from our room is so peaceful. The Hotel staff is so friendly and go above and beyond to make sure that your stay is a great experience. I would highly recommend staying here. This was my 2nd stay and I look forward to many more stays at the Hotel.

Bed was comfy and room was very clean. Was very quiet in peaceful when in the room. Let us check in early. Hotel seemed renovated and smelled very nice. was a good value for the money. Decent lcentral location for Michigan's Adventure, Many beaches and state parks.

I was happy with everything. HOWEVER, I MUST APOLOGIZE... In a previous review that I submitted - a bad review - I mistook this hotel for a different one in Michigan that I stayed in later. I got the names mixed up and I have maligned this hotel by mistake.

Big rooms, a nice fitness room, friendly staff and the best breakfast we‘ve had so far while traveling all around lake michigan. Compared to all the other hotels (near the lake) this one was high class. Perfect for one night if heading over to Detroit.

We traveled around Superior Lake and explore Ontario (Canadian), Minnesota, Wisconsin and Michigan parts of this Lake. We stayed in this hotel on our way to Pictured Rocks National park. Location was good, Room was clean and staff was friendly.

The location was very convenient to the University of Michigan campus. The room, lobby, and other hotel facilities were very well appointed. The bar and seating area were very nice. The coffee shop in the lobby had an extensive menu.

The employees at the Benton Harbor,Michigan location are the most awesome friendly helpful employees of any Hotel I have ever stayed at..So what I liked best was the Employees..Especially the housekeeper’s..Awesome group of people..

The location is stellar. It's two blocks from Main street and all the fun places to eat and shops. The U Michigan central campus is within walking distance. The apartment is well equipped, including a washer and dryer.

Hotel is very quaint, beautiful with spaces for relaxation, and clean rooms. Pool table, indoor courtyard, and whirlpool were a nice bonus. Breakfast was pretty good. Location to Michigan campuses is outstanding.