The West Hotel & Spa
The West Hotel & Spa
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Set in Hanoi and with Thang Long Water Puppet Theater reachable within 400 metres, The West Hotel & Spa offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. All rooms feature a wardrobe. A buffet, American or Asian breakfast is available every morning at the property. Popular points of interest near The West Hotel & Spa include Hanoi Old City Gate, Hoan Kiem Lake and Trang Tien Plaza. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
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Guests who stayed here loved
Alex
Canada“The reception staff are exceptionally friendly, warm and most helpful. One was greeted by name at every interaction. Breakfast buffet had many choices and was very good. Location was excellent to explore the Old Quarter and just a 15 minute walk...”
Shannon
Australia“Great location and really friendly staff! They gave me lots of good recommendations and were always keen to help out. The room was spacious, clean and comfortable. Perfect for what I needed for a short term stay. Would definitely recommend!”
Roy
New Zealand“Great hotel in convenient location. Markets right outside during our stay.”
Kara
Philippines“The hotel is in heart of Old Quarter, where the weekend night market usually happens, staff are very accommodating, helpful and friendly. Breakfast selection maybe limited but all food items tastes delicious! Rooms are clean and maintained well....”
Will
United Kingdom“the bed was extremely comfy and the breakfast was amazing! Mike also helped me plan my trip around northern Vietnam which was a huge help. booking buses and tours for me”- Sharon United Kingdom“Tom and Chloe absolutely excellent hosts. So very welcoming and helpful throughout our stay.”
- Maria Australia“Perfect location for exploring the Old Quarter. Great for those who are looking to enjoy some of the Michelin rated restaurants in the area or famous cafes like Cafe Giang. All the staff are friendly and helpful, especially Ms Chloe and Mr Tom who...”
Ma Australia“We stayed at this hotel for a couple of days. Staff were amazing. They were very helpful and accommodating. Chloe, Travis, Luong (hope we got all the spelling right) and the rest of the staff were awesome! We wanted to book one more day before our...”- Carole Canada“Helpful staff, comfortable beds, large room, great breakfast - lots of variety, well-located”
Gek
Singapore“Hotel is clean and room is spacious. Breakfast is good and can order noodles and pancake. Weekend night market is right outside.”
Hotel surroundings
Restaurants1 restaurant on site
- Restaurant #1
- Open forBreakfast
- AmbianceFamily friendly • Traditional • Modern • Romantic
Facilities of The West Hotel & SpaGreat facilities! Review score, 8.9
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
Outdoors
- Terrace
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/performanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Snack bar
- Minibar
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- LaundryAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
General
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Soundproofing
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Wellness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty Services
- MassageAdditional charge
- Spa and wellness centreAdditional charge
Languages spoken
- English
- Vietnamese
House rulesThe West Hotel & Spa takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
FAQs about The West Hotel & Spa
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The West Hotel & Spa is 750 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at The West Hotel & Spa is from 14:00, and check-out is until 12:00.
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The West Hotel & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Body wrap
- Walking tours
- Foot massage
- Body treatments
- Back massage
- Tour or class about local culture
- Full body massage
- Facial treatments
- Spa lounge/relaxation area
- Live music/performance
- Head massage
- Body scrub
- Neck massage
- Bike tours
- Couples massage
- Beauty Services
- Spa facilities
- Cooking class
- Hand massage
- Waxing services
- Spa/wellness packages
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Room options at The West Hotel & Spa include:
- Double
- Triple
- Suite
- Twin
- Family
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The West Hotel & Spa has 1 restaurant:
- Restaurant #1
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Guests staying at The West Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Vegetarian
- Vegan
- Asian
- American
- Buffet
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The prices at The West Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
