L7 WEST LAKE HANOI By LOTTE has a shared lounge, terrace, a restaurant and bar in Hanoi. With free WiFi, this 5-star hotel offers a kids' club and room service. The property features a year-round outdoor pool, fitness center, sauna and garden. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. All guest rooms feature a closet. Breakfast is available every morning, and includes buffet, continental and Full English/Irish options. L7 WEST LAKE HANOI By LOTTE has a playground. Staff speak English, Korean and Vietnamese at the reception. Vietnam Museum of Ethnology is 3 miles from the accommodation, while Ho Chi Minh Mausoleum is 3.9 miles away. Noi Bai International Airport is 11 miles from the property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 twin bed
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.8
Free Wifi
9.3
Select topics to read reviews:

Guests who stayed here loved

  • Powell
    Thailand Thailand
    Great facility. I should have got breakfast included next time!
  • Lori
    Vietnam Vietnam
    The room was great! Had a lovely anniversary surprise waiting for us. We stayed on the executive floor and enjoyed the food and drink provided. Definitely one of the best buffet breakfast’s we’ve had. The staff were excellent and very personable....
  • Ohoud
    United Arab Emirates United Arab Emirates
    The hotel is new and modern, located on the lake and there is a shopping mall underneath! The breakfast was excellent and had many options.
  • Alexandra
    United Arab Emirates United Arab Emirates
    The hotel is located in a good area; directly next to Lotte Mall and near Westlake.
  • Caitlin
    Australia Australia
    very nice facilities we enjoyed the pool, indoor golf and cocktail bar. Rooms were very nice and clean.
  • Eric
    Belgium Belgium
    Amazing rooftop pool, a great bar and restaurant and overall exceptional staff. The rooms are modern and very comfortable
  • Le
    Vietnam Vietnam
    Quiet and relaxing, warm colors suitable for rest, Very convenient connection to the shopping area, Staff very Enthusiastic and friendly, GYM room and swimming pool facilities are very good.
  • Jose
    Vietnam Vietnam
    The hotel in general is great. New, comfortable, and a great pool at the rooftop with a beautiful view to the lake. Nice rooftop bar, great playground for the kids, and other facilities. All excellent! Also, direct access to the Mall which has a...
  • Le
    Vietnam Vietnam
    The hotel has an impressive design style, relaxing and peaceful color tones, The bed is comfortable and clean.
  • Lioe
    Indonesia Indonesia
    The staff were friendly and helpful. The receptionists are very helpful. Love staying in this hotel. The concierge guy “Erick” was really helpful and gave us a satusfactory service. We will definetly come back to stay in this hotel for our next...

Hotel area info

Restaurants
4 Restaurants On Site

  • LAYERED
    • Cuisine
      Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan
  • LUSH SALON
    • Cuisine
      International
    • Ambience
      Modern
  • BAR HEDONIST
    • Cuisine
      Mediterranean
    • Ambience
      Modern • Romantic
  • TIM HO WAN
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of L7 WEST LAKE HANOI By LOTTE
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
Internet
Wifi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool bar
  • Fenced pool
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Korean
  • Vietnamese

House rules
L7 WEST LAKE HANOI By LOTTE takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI By LOTTE of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about L7 WEST LAKE HANOI By LOTTE

  • The prices at L7 WEST LAKE HANOI By LOTTE may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, L7 WEST LAKE HANOI By LOTTE is popular with guests booking family stays.

  • L7 WEST LAKE HANOI By LOTTE has 4 restaurants:

    • BAR HEDONIST
    • LAYERED
    • LUSH SALON
    • TIM HO WAN
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at L7 WEST LAKE HANOI By LOTTE is from 3:00 PM, and check-out is until 12:00 PM.

  • L7 WEST LAKE HANOI By LOTTE offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Playground
    • Mini golf
    • Kids' club
    • Steam room
    • Locker rooms
    • Fitness
    • Spa facilities
    • Swimming pool
    • Happy hour
  • L7 WEST LAKE HANOI By LOTTE is 3.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at L7 WEST LAKE HANOI By LOTTE can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet
  • Room options at L7 WEST LAKE HANOI By LOTTE include:

    • Double
    • Twin/Double
    • Twin
    • Family
    • Suite