Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI By LOTTE

L7 WEST LAKE HANOI By LOTTE has a shared lounge, terrace, a restaurant and bar in Hanoi. With free WiFi, this 5-star hotel offers a kids' club and room service. The property features a year-round outdoor pool, fitness centre, sauna and garden. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. The units feature a wardrobe. Breakfast is available every morning, and includes buffet, continental and Full English/Irish options. L7 WEST LAKE HANOI By LOTTE offers a children's playground. Staff speak English, Korean and Vietnamese at the reception. Vietnam Museum of Ethnology is 4.8 km from the accommodation, while Ho Chi Minh Mausoleum is 6.2 km away. Noi Bai International Airport is 18 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
2 single beds
1 single bed
and
1 large double bed
1 extra-large double bed
2 single beds
2 single beds
or
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.8
Free WiFi
9.3
Select topics to read reviews:

Guests who stayed here loved

  • Caitlin
    Australia Australia
    very nice facilities we enjoyed the pool, indoor golf and cocktail bar. Rooms were very nice and clean.
  • Eric
    Belgium Belgium
    Amazing rooftop pool, a great bar and restaurant and overall exceptional staff. The rooms are modern and very comfortable
  • Le
    Vietnam Vietnam
    Quiet and relaxing, warm colors suitable for rest, Very convenient connection to the shopping area, Staff very Enthusiastic and friendly, GYM room and swimming pool facilities are very good.
  • Jose
    Vietnam Vietnam
    The hotel in general is great. New, comfortable, and a great pool at the rooftop with a beautiful view to the lake. Nice rooftop bar, great playground for the kids, and other facilities. All excellent! Also, direct access to the Mall which has a...
  • Le
    Vietnam Vietnam
    The hotel has an impressive design style, relaxing and peaceful color tones, The bed is comfortable and clean.
  • Lioe
    Indonesia Indonesia
    The staff were friendly and helpful. The receptionists are very helpful. Love staying in this hotel. The concierge guy “Erick” was really helpful and gave us a satusfactory service. We will definetly come back to stay in this hotel for our next...
  • G
    Ging
    Singapore Singapore
    Breakfast was good even though the spread was not a lot.
  • Luis
    Laos Laos
    It is a pretty new and fancy hotel. The staff is kind and the rooms are great. They have a big gym, and sauna, and the bar on the top floor has a great view. The breakfast offers a lot of variety. The location is great as it is basically part of a...
  • Luca
    United Kingdom United Kingdom
    Our stay was fabulous. A huge thank you to James the Duty Manager who made our 30th wedding anniversary one to remember. The cake was a pleasant surprise. The infinity pool and roof top bar was amazing. Also, thank you to Hazel with a very smooth...
  • Jeong
    South Korea South Korea
    Absolutely amazing. This hotel just opened 1 month ago, and I believe the level of their facility and staff have given their services above what I paid for. I would definitely come here again if I were to visit Hanoi again. Also, they have the...

Hotel surroundings

Restaurants
4 restaurants on site

  • LAYERED
    • Cuisine
      Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan
  • LUSH SALON
    • Cuisine
      International
    • Ambiance
      Modern
  • BAR HEDONIST
    • Cuisine
      Mediterranean
    • Ambiance
      Modern • Romantic
  • TIM HO WAN
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of L7 WEST LAKE HANOI By LOTTE
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Children's playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool bar
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Korean
  • Vietnamese

House rules
L7 WEST LAKE HANOI By LOTTE takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI By LOTTE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about L7 WEST LAKE HANOI By LOTTE

  • L7 WEST LAKE HANOI By LOTTE offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Children's playground
    • Mini golf
    • Kids' club
    • Steam room
    • Fitness/spa locker rooms
    • Fitness
    • Spa facilities
    • Swimming Pool
    • Happy hour
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at L7 WEST LAKE HANOI By LOTTE include:

    • Double
    • Twin/Double
    • Twin
    • Family
    • Suite
  • L7 WEST LAKE HANOI By LOTTE has 4 restaurants:

    • BAR HEDONIST
    • LAYERED
    • LUSH SALON
    • TIM HO WAN
  • Check-in at L7 WEST LAKE HANOI By LOTTE is from 15:00, and check-out is until 12:00.

  • The prices at L7 WEST LAKE HANOI By LOTTE may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, L7 WEST LAKE HANOI By LOTTE is popular with guests booking family stays.

  • L7 WEST LAKE HANOI By LOTTE is 3.7 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at L7 WEST LAKE HANOI By LOTTE can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet