Get the celebrity treatment with world-class service at InterContinental Hanoi Westlake by IHG

The luxurious InterContinental sits on the peaceful waters of Hanoi's Westlake, next to the 800-year-old Kim Lien (Golden Lotus) Pagoda. Spacious air-conditioned rooms feature contemporary Vietnamese decor and flat-screen TVs. Free Wi-Fi is available in public areas. InterContinental Hanoi Westlake is about 22 km from Noibai International Airport. Attractions like Thang Long Water Puppet Theatre and Vietnam Fine Arts Museum are within 4.7 km from the hotel. Fitted with wooden floors, the stylish rooms enjoy a minibar and private balconies overlooking the hotel's pool, Westlake or Hanoi City. The large en suite bathrooms come with walk-in rainshowers and bathtubs. The hotel's Health Club features a well-equipped fitness centre, as well as yoga and Pilates classes. Guests may enjoy relaxing massage services, or arrange day trips at the tour desk. The 3 on-site restaurants serve a daily breakfast, Vietnamese cuisine and Italian dishes. Drinks and wine can be enjoyed at Sunset Bar or Diplomat Lounge. Freshly homemade bread, cookies and pastries, as well as abundant selection of coffee and tea can be found at Le Gourmet.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

InterContinental Hotels & Resorts
Hotel chain/brand
InterContinental Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.4)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Guest review summary
Guests loved the accommodation's <b>location</b> by the lake and the stunning views it offers. The <b>breakfast</b> was frequently praised for its variety and quality. Staff were noted for their helpfulness. <b>Room comfort</b> received mixed reviews, with some guests mentioning maintenance issues. The <b>pool</b> also had mixed feedback.
This is an automated summary based on 129 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.1
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
7.9
Location
8.4
Free WiFi
8.5

Hotel surroundings

Restaurants
3 restaurants on site

  • Cafe Dulac
    • Cuisine
      International
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Traditional • Modern
  • Saigon
    • Cuisine
      Vietnamese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Milan
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of InterContinental Hanoi Westlake by IHG
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Mandarin
  • English
  • Japanese
  • Korean
  • Vietnamese

House rules
InterContinental Hanoi Westlake by IHG takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 1,134,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 1,134,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform InterContinental Hanoi Westlake by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about InterContinental Hanoi Westlake by IHG

  • InterContinental Hanoi Westlake by IHG has 3 restaurants:

    • Milan
    • Cafe Dulac
    • Saigon
  • Check-in at InterContinental Hanoi Westlake by IHG is from 15:00, and check-out is until 12:00.

  • InterContinental Hanoi Westlake by IHG offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Spa lounge/relaxation area
    • Personal trainer
    • Head massage
    • Spa facilities
    • Foot massage
    • Aerobics
    • Yoga classes
    • Swimming Pool
    • Back massage
    • Fitness/spa locker rooms
    • Full body massage
    • Steam room
    • Couples massage
    • Fitness classes
    • Spa/wellness packages
    • Hand massage
    • Neck massage
    • Fitness
  • InterContinental Hanoi Westlake by IHG is 2.5 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at InterContinental Hanoi Westlake by IHG on this page.

  • Room options at InterContinental Hanoi Westlake by IHG include:

    • Double
    • Twin
    • Suite
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at InterContinental Hanoi Westlake by IHG can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • The prices at InterContinental Hanoi Westlake by IHG may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.