You might be eligible for a Genius discount at Urban Alley Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Urban Alley Hotel is situated in Hanoi’s Old Quarter, a 5-minute walk from Hoan Kiem Lake. It features spacious rooms equipped with computers providing free WiFi. Soundproofed rooms also include a DVD player. Modern rooms at Urban Alley Hotel feature wooden flooring and touches of traditional Vietnamese culture. A minibar, fridge and tea/coffee-making facilities are provided. Safety deposit boxes are included. Guests can rent a bicycle to explore the cafes, galleries and shops that surround this hotel. Currency exchange services and a gift shop are also available. Tours to Halong Bay and other attractions can be arranged at the tour desk. A traditional Vietnamese meal or Western cuisine can be enjoyed in the hotel’s café, while its bar serves drinks. Alternatively, 24-hour room service is available. The hotel is a 10-minute drive from the Hanoi bus and train stations. It is about 1.5 km from Ho Chi Minh Mausoleum and One Pillar Pagoda, while a 45-minute drive takes guests to Noibai International Airport.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.3


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 large double bed
2 single beds
2 large double beds
1 single bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.4
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.8
Location
9.3
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Chadders
    United Kingdom United Kingdom
    Traditional style, budget accommodation around 15 minutes walk from the Old Quarter. I particularly appreciated the support and advice from the staff, especially Cici, who were most helpful. And I got a free upgrade from a room without windows.
  • Dr
    India India
    the lady in the reception CICI was exceptional and great she s the best host i have to say in my whole travel . from the time i stepped in until i left she took care of me like a nurse i have helping me out even my friend who came TO VISIT ME...
  • Wiktoria
    Poland Poland
    The service was amazing, I felt very taken care of and I got a lot of tips. Chúc was very helpful and nice. He helped me with a lot of things :) I think that was the biggest plus of my stay :)
  • A
    April
    New Zealand New Zealand
    The staff were absolutely wonderful. Cici was especially great when dealing with the customer. She has a wide knowledge of the area, and was happy to offer any advice or suggestions. The property is situated between Old Quarter and Hoan Kiem Lake....
  • Kristine
    Australia Australia
    Exceptional service from pickup to the hotel. Early check in and staff so helpful. Love our short stay. Very worth it. Thank you.
  • Adrian
    United Kingdom United Kingdom
    Staff excellent friendly polite and helpful. Room was spacious, clean. Housekeeping first rate.
  • Precie
    Nigeria Nigeria
    Honestly, everything was good we really enjoyed our stay at Urban alley Service was excellent, especially Thomas and Cici, they are the best. They made our moving around so seamless. They also helped with the transportation arrangements....
  • Katy
    Australia Australia
    This place is so great! Huge rooms and the biggest comfiest beds- location is great also- super quiet and easy to walk to everything. Staff were helpful and everything about this place was 10/10 AND we got an upgrade!!
  • A
    April
    New Zealand New Zealand
    The friendly staff members were very helpful and informative
  • Emily
    Ireland Ireland
    The room was clean and spacious, location on a quiet side street right in the old town. Cici at reception was amazing, helped me upgrade my room, book a tour and gave me tips about the local area, though the hotel is 3 star, the service was 5...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Vietnamese
    • Ambiance
      Family friendly

Facilities of Urban Alley Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Refrigerator
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Vietnamese

House rules
Urban Alley Hotel takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Extra bed upon request
VND 350,000 per child, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Urban Alley Hotel

  • Check-in at Urban Alley Hotel is from 14:00, and check-out is until 12:00.

  • Urban Alley Hotel offers the following activities / services (charges may apply):

    • The prices at Urban Alley Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Urban Alley Hotel has 1 restaurant:

      • Restaurant #1
    • Room options at Urban Alley Hotel include:

      • Double
      • Triple
      • Twin
      • Family
      • Single
    • Urban Alley Hotel is 850 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.