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Get the celebrity treatment with world-class service at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Situated in Hanoi, 1.7 km from One Pillar Pagoda, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment features accommodation with free bikes, free private parking, a garden and a terrace. This 5-star hotel offers a spa experience, with its indoor pool and sauna. The hotel also provides free WiFi as well as a paid airport shuttle service. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. All units will provide guests with a fridge. Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers a children's playground. Quan Thanh Temple is 2.3 km from the accommodation, while Ho Chi Minh Mausoleum is 2.5 km from the property. Noi Bai International Airport is 22 km away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.3
Location
8.2
Free WiFi
9.4
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Gergely
    Hungary Hungary
    Excellent stay, very kind and helpful staff, delicious breakfast.
  • Tej
    Australia Australia
    The facilities were excellent, with a well-equipped gym, a great swimming pool, and comfortable rooms. The staff were very friendly and highly cooperative.
  • Joanna
    Australia Australia
    Great for anyone wanting an indoor swimming pool and sauna; facilities are really good and staff are wonderful.
  • Daniel
    United Kingdom United Kingdom
    Nice clean hotel and very friendly staff, good location also.
  • Sammy_stephen
    India India
    Excellent hospitality and service. Very comfortable rooms. Excellent facilities.
  • Gergely
    Hungary Hungary
    Excellent hotel and staff. The staff is professinonal, very kind and helpful.
  • Michal
    United Kingdom United Kingdom
    Washing powder provided free of charge. Nice and helpful staff, especially at breakfast
  • Sofia
    Italy Italy
    The exceptional breakfast, the very kind and helpful staff, the area out of the confusion.
  • Yu
    Singapore Singapore
    Super friendly and helpful staff. Room was spacious and comfortable.
  • Amy
    United Kingdom United Kingdom
    Loved it. Pool, sauna, gym. Beautiful apartment with everything needed. Breakfast is 10/10. The price is excellent for the services provided. Staff are superb. Thank you for a wonderful stay.

Hotel surroundings

Facilities of Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment
Great facilities! Review score, 9.5

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Terrace
  • Garden
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Children's playground

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Special diet menus (on request)

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
      Additional charge
    • Daily housekeeping
    • Airport shuttle
      Additional charge

    Reception services

    • Invoice provided

    Entertainment and family services

    • Kids' outdoor play equipment

    Safety & security

    • CCTV outside property
    • CCTV in common areas
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Hardwood or parquet floors
    • Carpeted
    • Lift
    • Heating
    • Ironing facilities
    • Non-smoking rooms
    • Iron

    Accessibility

    • Upper floors accessible by elevator

    Indoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Pool with view
    • Heated pool
    • Salt-water pool

    Wellness

    • Fitness/spa locker rooms
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Japanese
    • Vietnamese

    House rules
    Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Property address: 1F ~ 4F 164b Hoang Hoa Tham Stress, Tay Ho.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

    • Check-in at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is from 14:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is popular with guests booking family stays.

    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment offers the following activities / services (charges may apply):

      • Fitness centre
      • Sauna
      • Children's playground
      • Bicycle rental
      • Fitness/spa locker rooms
      • Swimming Pool
    • Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment is 2.3 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment include:

      • Suite
      • Double