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Featuring free bikes, Family Hotel is located in the center of Hoi An, a 9-minute walk from Hoi An Historic Museum. This 1-star hotel offers a 24-hour front desk, an ATM and free WiFi. The property provides a concierge service, a tour desk and currency exchange for guests. The hotel has a sun terrace. Japanese Covered Bridge is a 13-minute walk from Family Hotel, while Assembly Hall of Chaozhou Chinese Congregation is 0.8 miles away. Da Nang International Airport is 18 miles from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hoi An, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
2 king beds
Mixed Dormitory Room
6 bunk beds
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Guest reviews

Categories:

Staff
9.7
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
9.4
Location
9.2
Free Wifi
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Noel
    the United States the United States
    Easy walk to everything. Very helpful and friendly staff. They went out of their way to help I would definitely stay here again.
  • Gili
    Israel Israel
    Everything about this place was remarkable . From the moment we arrived the staff were so helpful and kind, available to help and solve problems or questions, always with a smile on their face. The rooms were incredible, clean and comfortable,...
  • Kenneth
    Japan Japan
    Mr. Ha and the rest of the staff are incredibly kind and helpful. They are family and treat their guests like family. From the moment you book the room until the time you leave, they are always available with kind support for all your needs. The...
  • Lauren
    the United Kingdom the United Kingdom
    The staff at this hotel were exceptionally friendly and helpful which made my stay memorable. They offer trips etc at good prices and even booked a car for me to my next hotel which was much cheaper than using grab. The rooms are very clean and...
  • Vinu
    India India
    staff are very friendly and will help you in anything.. good location in hoi an.. walking distance to old town
  • Sharon
    Spain Spain
    The staff and Mr Ha are very attentive, and happy to offer their help and suggestions. He booked a car for our pick-up from Da Nang airport, who was there waiting for us. Location is good, it's just a ten minute walk into Hoi An town, with...
  • Julia
    Canada Canada
    Although this was only a one star hotel, I enjoyed my stay more than some of the much more expensive places I stayed at on this trip. The hotel was very clean. The location was great, many terrific restaurants within easy walking distance. The...
  • Liz
    South Korea South Korea
    Great staff & location, had everything I needed
  • Dublac
    France France
    My stay there was amazing, from A to Z. The room was so spacious and clean, not a single bad thing to say, same for the hotel itself. I felt very good it's beautiful and all the staff was always so nice. The breakfast was also marvelous, I didn't...
  • Calin
    Moldova Moldova
    Spacious beautiful rooms. The “Family Hotel” really makes you feel like family during your stay, for the staff is extraordinary friendly, informative and helpful. Strong 💪 point: Powerful WiFi 📶 / Cleanliness 🧽 / Location📍 Highly Recommended 🥳

Hotel area info

Amenities of Family Hotel
Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Breakfast

Outdoors

  • Outdoor furniture
  • Sun deck

Activities

  • Bicycle rental
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available at a location nearby (reservation is not needed).

  • Valet parking
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Family rooms
  • Non-smoking rooms

Languages Spoken

  • English
  • Vietnamese

House rules
Family Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Check-out
From 4:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

FAQs about Family Hotel

  • Family Hotel is 2,800 feet from the center of Hoi An. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Family Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Family Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Family Hotel offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Fishing
    • Canoeing
    • Cooking class
    • Tour or class about local culture
    • Bicycle rental
  • Room options at Family Hotel include:

    • Double
    • Quad
    • Dorm Room