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Located in Ha Long, a 9-minute walk from Marina Bay Beach, Citadines Marina Halong provides accommodations with a shared lounge, private parking, a restaurant and a bar. With free WiFi, this 5-star hotel offers a kids' club and room service. The property features a year-round outdoor pool, indoor pool, fitness center and free bikes. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. Some rooms are equipped with a kitchen with a fridge, a microwave and a toaster. Guest rooms include a closet. A buffet, American or Asian breakfast is served at the property. Citadines Marina Halong has a sun terrace. You can play pool at the accommodation, and the area is popular for cycling. Around the clock assistance is available at the reception, where staff speak English, Malay and Vietnamese. Bai Chay Beach is 1.6 miles from Citadines Marina Halong, while Ha Long Queen Cable Car is 3.1 miles away. The nearest airport is Cat Bi International Airport, 25 miles from the hotel.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Asian, American, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.2
Free Wifi
9.4
High score for Ha Long
Select topics to read reviews:

Guests who stayed here loved

  • Jacqueline
    United Kingdom United Kingdom
    Lovely bright large room with loads of storage ifneeded
  • Phạm
    Vietnam Vietnam
    Nice and clean space. Delicious breakfast. Comes with beautiful swimming pool and convenient kid playing facility.
  • Randall
    United States of America United States of America
    The hotel in general was a good stay. Breakfast buffet was great. There is a spa next door. The staff is great. If you don't care about pools, hot tubs etc. than it's a great place to stay. Our balcony was huge and faced the water.

Hotel area info

Restaurants
3 Restaurants On Site

  • Soul Bowl
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegan • Gluten-free
  • Sandals
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • On the Rocks Rooftop Restaurant & Bar
    • Cuisine
      European
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Citadines Marina Halong
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Private Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Sun deck
  • Balcony
Kitchen
  • Electric kettle
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Kids' club
  • Cycling
  • Pool table
  • Game room
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Beach umbrellas
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Vietnamese

House rules
Citadines Marina Halong takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about $121. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 810,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

IIf there are any signs of damage to the apartment or its contents, you will be liable for either repair or replacement costs of these items.

All amenities provided in the apartment shall not be taken out upon departure. Items such as kitchenware, utensils, electrical appliances, and fixtures & furniture shall be subject to a fee if they were found missing or damaged.

A minimal fee of VND 3,000,000 will be imposed for cleaning and maintenance services if the apartment is found messy and disorganized upon checkout (including the rearrangements of furniture in the room).

Smoking is also forbidden in the apartment (including the balcony) and smoking violation shall be subject to a fee of VND 5,000,000

We welcome all well-mannered dogs, cats, hamsters, rabbits, and fish under ten (10) kgs full grown size. Domestically trained and vaccinated in compliance with local legislation requirements. No more than two (2) pets may occupy an apartment. Pets must be kept in a pet carrier or held by the owner when it is inside the property unless it is in the room. Access to pet’s friendly outdoor courtyard/garden (except public areas such as Restaurants, Residents’ Lounge, Kids’ Playroom, Swimming Pool, and Gymnasium). Other house rules will be applied.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Citadines Marina Halong

  • Citadines Marina Halong offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Cycling
    • Pool table
    • Game room
    • Kids' club
    • Back massage
    • Bicycle rental
    • Hand massage
    • Swimming pool
    • Foot massage
    • Fitness
    • Neck massage
    • Full-body massage
    • Head massage
    • Yoga classes
  • Citadines Marina Halong has 3 restaurants:

    • On the Rocks Rooftop Restaurant & Bar
    • Soul Bowl
    • Sandals
  • The prices at Citadines Marina Halong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Citadines Marina Halong include:

    • Twin
    • Double
    • Apartment
    • Studio
  • Check-in at Citadines Marina Halong is from 3:00 PM, and check-out is until 11:00 AM.

  • The nearest beach is 1,950 feet from Citadines Marina Halong. All distances are measured in straight lines. Actual travel distances may vary.

  • Citadines Marina Halong is 4.3 miles from the center of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Citadines Marina Halong is popular with guests booking family stays.

  • Guests staying at Citadines Marina Halong can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.