Located off on Interstate 64, this Cross Lanes Holiday Inn Express is within 15 minutes’ drive of the Charleston city center and the Charleston Civic Center. Wi-Fi is free. Swimming in the indoor pool and exercising in the fitness center are on-site activities available to guests staying at the Holiday Inn Express & Suites Cross Lanes. There is also a business center. Each room at the Cross Lanes Holiday Inn Express & Suites includes a flat-screen cable TV and a desk. Select rooms feature a spa bath. The West Virginia Regional Technology Park Complex is 8 miles away. West Virginia State University (WVSU) is 9 minutes’ drive from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
2 queen beds
or
1 king bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.7
Value for money
8.2
Location
8.8
Free Wifi
9.2
High score for Cross Lanes
Select topics to read reviews:

Guests who stayed here loved

  • Johnson
    United States of America United States of America
    Loved the staff so friendly and helpful. Breakfast was good for hotel.
  • Lindsey
    United States of America United States of America
    Staff were very welcoming and hospitable! Loved the Dove soaps, shampoo and conditioner! Room was very clean!
  • Maria
    United States of America United States of America
    Everything was great. Staff was pleasant. Everything clean. Pool very nice.
  • Harmon
    United States of America United States of America
    Breakfast was delicious and the staff were able to meet our needs
  • Cash
    United States of America United States of America
    Room smelled great. Breakfast was delicious. Staff was wonderful
  • Dobbs
    United States of America United States of America
    Comfort of the beds, breakfast was awesome! The staff was accommodating to meet any need we had.
  • Delores
    United States of America United States of America
    It was clean, the employees were friendly, the bed comfortable and the breakfast was great
  • Kelly
    United States of America United States of America
    Very clean! Friendly staff and quick check in. Very good breakfast with exceptional workers.
  • Angela
    United States of America United States of America
    Very clean and staff at breakfast was so great with good food.
  • Debbie
    United States of America United States of America
    One evening we couldn’t get the TV to work. The lady at the front desk was so kind that she stayed on the phone with us until we got the TV on . Very helpful and the customer service was great. 

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there a hot tub/pool?

    We offer a heated indoor pool.
    Answered on 20 March 2024
  • How far off route 64 are you? and are there any restaurants near by the hotel

    We are about 6 minutes off Interstate 64 in the hub of Cross Lanes. There are several dining options in the area.
    Answered on 20 March 2024
  • is there laundry services

    On site laundry is self service.
    Answered on 20 March 2024
  • Service pet.

    We accept service animals. For complete information on service animals, please contact the hotel directly.
    Answered on 20 March 2024
  • Do you shuttle to the casino?

    The Holiday Inn Express & Suites NW Cross Lanes does not offer shuttle service at this time.
    Answered on 20 March 2024
  • Is the indoor pool open at this time? Will be looking at staying January 22

    Our indoor pool is open.
    Answered on 20 March 2024
  • Still looking?

Hotel area info

Amenities of Holiday Inn Express & Suites Cross Lanes, an IHG Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness center
  • Free Wifi
  • Free parking
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
    Front Desk Services
    • ATM on site
    • 24-hour front desk
    Cleaning Services
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Safe
      Additional charge
    General
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Carpeted
    • Elevator
    • Fan
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    Accessibility
    • Upper floors accessible by elevator
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness center
    Languages Spoken
    • English

    House rules
    Holiday Inn Express & Suites Cross Lanes, an IHG Hotel takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 6 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubDiscoverCash is not accepted

    The fine print
    Must-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Holiday Inn Express & Suites Cross Lanes, an IHG Hotel

    • Holiday Inn Express & Suites Cross Lanes, an IHG Hotel offers the following activities/services (charges may apply):

      • Fitness center
      • Swimming pool
    • Holiday Inn Express & Suites Cross Lanes, an IHG Hotel is 0.9 miles from the center of Cross Lanes. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Holiday Inn Express & Suites Cross Lanes, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, Holiday Inn Express & Suites Cross Lanes, an IHG Hotel is popular with guests booking family stays.

    • Guests staying at Holiday Inn Express & Suites Cross Lanes, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Continental
    • The prices at Holiday Inn Express & Suites Cross Lanes, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Holiday Inn Express & Suites Cross Lanes, an IHG Hotel include:

      • Double
      • Suite