Experience world-class service at Ngorongoro Serena Safari Lodge

Located 20 km from Ngorongoro Crater, Ngorongoro Serena Safari Lodge provides accommodation with a restaurant, a bar and room service for your convenience. The lodge features both WiFi and private parking free of charge. There is a private bathroom with shower and free toiletries in each unit, along with a hairdryer. The daily breakfast offers buffet, continental or Full English/Irish options. Lake Magadi is 21 km from Ngorongoro Serena Safari Lodge, while Olduvai Gorge Museum is 37 km away. Lake Manyara Airport is 59 km from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
or
3 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
7.6
Location
9.7
Free WiFi
7.5
High score for Ngorongoro
Select topics to read reviews:

Guests who stayed here loved

  • N
    Nitinchandra
    India India
    The location, food, service and the rooms are excellent
  • Susan
    South Africa South Africa
    This property is beautifully located on the edge of the crater, my room had a magnificent view with a spectacular sunrise. The staff are very friendly and helpful. The hotel is well suited to a solo traveler.
  • Akdağ
    Tanzania Tanzania
    It was a great breakfast just next to a great lanscape. you can enjoy the view of the grongoro crater perfectly.
  • B
    Ben
    New Zealand New Zealand
    Spectacular location, very comfortable rooms, great lodge.
  • Olena
    Netherlands Netherlands
    Perfect location, absolutely stunning to see the magnificent Ngorongoro crater from the comfort of the lodge. Especially sunrise is breathtaking. The stay itself is a unique experience. Staff are very well trained and very attentive to guests,...
  • F
    Felipe
    Switzerland Switzerland
    The attention of the staff is really great. We were so happy.
  • Nick
    United Kingdom United Kingdom
    Stunning views over the Ngorongoro Crater from every room. It is this that is the principal reason to choose this Hotel. Everything else was OK but not spectacular. In our case we were particularly disorganised about all our park permits as we...
  • Anderson
    Brazil Brazil
    The location and view are amazing, the staff is very friendly, the structure and food were great too.
  • Harry
    United Kingdom United Kingdom
    The rooms have fantastic views over the crater and are very comfortable. The heating system works well and is needed at nights. The bar and restaurant have similarly great views and is lovely to chill out and relax. The Wi-Fi works well and...
  • Paul
    Kenya Kenya
    The view from the rooms is breathtaking. The staff is very kind and professional.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Ngorongoro Serena Safari Lodge
Great facilities! Review score, 8.6

Most popular facilities
  • Airport shuttle (free)
  • Restaurant
  • Room service
  • Family rooms
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Balcony
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Evening entertainment
    Additional charge
  • Hiking
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Mosquito net
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Spa/wellness packages
  • Massage
    Additional charge
Languages spoken
  • English
  • Swahili

House rules
Ngorongoro Serena Safari Lodge takes special requests - add in the next step!

Check-in
From 12:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 12 years
Extra bed upon request
US$208 per child, per night
13+ years
Extra bed upon request
US$312 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

-Kindly note that park fees are payable to park authorities upon arrival at the Ngorongoro Crater Conservancy gate.

-Please ensure you have your hotel voucher which is required before paying park fees.

-Park entry timings are strictly 6am - 6pm daily.

-Road or air transfers to the lodge can be arranged at a fee.

-Please get in touch with the lodge to arrange transfers at least 72hrs prior to your travel date.

-Travel related expenses are not included in the rate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ngorongoro Serena Safari Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Ngorongoro Serena Safari Lodge

  • Ngorongoro Serena Safari Lodge is 3.7 miles from the centre of Ngorongoro. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Ngorongoro Serena Safari Lodge can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet
  • Room options at Ngorongoro Serena Safari Lodge include:

    • Twin/Double
    • Triple
  • Check-in at Ngorongoro Serena Safari Lodge is from 12:00, and check-out is until 11:00.

  • Yes, Ngorongoro Serena Safari Lodge is popular with guests booking family stays.

  • Ngorongoro Serena Safari Lodge offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Evening entertainment
    • Tour or class about local culture
    • Spa/wellness packages
  • The prices at Ngorongoro Serena Safari Lodge may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ngorongoro Serena Safari Lodge has 1 restaurant:

    • Restaurant #1