Experience world-class service at RSL Cold & Hot Springs Resort Suao

Looking for a luxurious and relaxing getaway with therapeutic indoor hot spring baths RSL Cold & Hot Spring Resort Suao is a 5-star property in Suao surrounded by mountains, accessible via a free shuttle service from Su-ao Train Station. A large outdoor pool, a sauna and free Wi-Fi throughout the property is available. Decorated in either a Western or Japanese style, all rooms come with floor-to-ceiling windows, a 42-inch flat-screen TV and a DVD player. The en suite bathroom has a large bathtub with hot spring water, as well as premium Moschino toiletries. Wedgwood tea bags are included. RSL Cold & Hot Spring Resort Suao is a 10-minute drive from Su-ao Harbour. Songshan Airport is a 1-hour, 10-minute drive away, while Taoyuan Airport is a 1-hour, 45-minute drive away. Guests can make use of the fitness centre, as well as the games room with its Wii and Nintendo game consoles. There is also a shopping arcade selling souvenirs and swimwear on the 1st floor. The on-site restaurant serves Chinese and Japanese set menus, while the snack bar offers light meals like pizza and sandwiches. Cocktails can be enjoyed at the stylish piano lounge or the bar.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Vegetarian, Asian, American

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 futon beds
1 large double bed
2 futon beds
2 double beds
1 large double bed
1 extra-large double bed
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Guest review summary
Guests commended the exceptional staff service and enjoyed the delicious <b>breakfast</b>. The swimming pool and <b>kids pool</b> were also popular. However, some guests were unimpressed with <b>room comfort</b> and felt the <b>value for money</b> could be improved. Check-in and check-out experiences received mixed feedback.
This is an automated summary based on 38 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.3
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
8.5
Free WiFi
8.9
High score for Suao

Property surroundings

Restaurants
1 restaurant on site

  • 1F/2F Restaurant
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern

Resort facilities of RSL Cold & Hot Springs Resort Suao
Great facilities! Review score, 8.8

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • Mountain view
  • Pool view
  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Tour or class about local culture
  • Kids' club
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Table tennis
  • Children's playground
  • Games room
  • Hot tub

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Street parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
    Additional charge
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
RSL Cold & Hot Springs Resort Suao takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 10 years
Extra bed upon request
TWD 2,420 per child, per night
11+ years
Extra bed upon request
TWD 3,520 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Please note that "Deluxe Queen Room" does not accommodate extra beds.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform RSL Cold & Hot Springs Resort Suao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 24365486

FAQs about RSL Cold & Hot Springs Resort Suao

  • RSL Cold & Hot Springs Resort Suao is 500 yards from the centre of Suao. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at RSL Cold & Hot Springs Resort Suao on this page.

  • Yes, RSL Cold & Hot Springs Resort Suao is popular with guests booking family stays.

  • Room options at RSL Cold & Hot Springs Resort Suao include:

    • Twin
    • Double
    • Quadruple
    • Suite
  • The prices at RSL Cold & Hot Springs Resort Suao may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • RSL Cold & Hot Springs Resort Suao has 1 restaurant:

    • 1F/2F Restaurant
  • Check-in at RSL Cold & Hot Springs Resort Suao is from 15:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at RSL Cold & Hot Springs Resort Suao can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American
    • À la carte
  • RSL Cold & Hot Springs Resort Suao offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Table tennis
    • Kids' club
    • Public Bath
    • Full body massage
    • Fitness/spa locker rooms
    • Spa facilities
    • Open-air bath
    • Fitness
    • Tour or class about local culture
    • Steam room
    • Swimming Pool
    • Spa lounge/relaxation area
    • Hot spring bath
    • Back massage
    • Couples massage