A prepayment deposit via payment gateway or bank transfer is required to secure your reservation. The property will contact you after you book to provide further instructions. Credit card information added during your booking process will be used as a guarantee.

Please note that room rates include a round trip shuttle boat transfer between Jadet Pier (the hotel's pier in mainland), and Ko Samet.

The shuttle boat schedule is as follows:

- From Jadet Pier (Ban Phe in mainland) to Na Dan Pier (Koh Samet): 14:00 and 17:00

- From Na Dan Pier (Ko Samet) to Jadet Pier (mainland): 11:00 and 13:00

Guests are advised to look out for Jadet Pier when arriving at the pier on the mainland.

Kindly be at Jadet Pier 30 minutes before departure time. Guests who are unable to accommodate the boat shuttle schedule will have to hire a private speed boat at THB 3000 per boat, per trip (Maximum 6 people). Please contact the hotel before the check-in date.

Guests are required to show a photo identification and the credit card used during booking upon check-in. Please note that the name of the credit card holder must be the same as the guest's name. Please also be informed that the property will strictly not allow guests to check in if the holder's name of the credit card used during booking is different from the guest's name.

In case that the guest does not bring his/her own credit card used during booking, the guest will be required to pay the full amount again at the front desk. The total amount which was previously deducted from the credit card used during booking will be refunded to the same card within 30–45 days.

One child under 3 years stays free of charge when using existing beds.

For customers who make reservations from your channel from Friday, July 9, 2021 onwards and wishing to use the parking lot, there will be a parking fee of THB 100 per car per night (pay to the staff at the service point).

Renovation work is done from 18 August 2024 to24 October 2024. The barbecue station and the 3 beach front pool villas are under renovation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Paradee of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.