Located right beside the famous Thapae Road in Chiang Mai, Ban Chang Tong features an outdoor pool, a restaurant and bar and free WiFi access in all areas. Incorporating traditional Thai designs, the hotel features wooden furnishings and decorations throughout. Furnished with genuine dark wood, all guestrooms are air-conditioned and include a flat-screen cable TV, a refrigerator and complimentary coffee and tea. The private bathroom is fitted with hot/cold shower facilities, towels and free toiletries. Other amenities including a hairdryer, a safety deposit box and slippers are also available. The front desk at Ban Chang Tong is available 24-hour everyday to assist guests with luggage storage, laundry and airport transfer services. For those who would like to explore the ancient city, car hire can also be arranged on-site. The hotel is located within a walking distance to many restaurants serving both Thai and international favorites. Guests can enjoy shopping and sampling local cuisines at Chiang Mai's famous Warorot Market and Chiang Mai Night Bazaar with just a 5-minute walk. Handmade souvenirs, street performances and local snacks can be found at the must-see Sunday Walking Street, located about 0.9 mi away. Chiang Mai International Airport is 3.1 mi away from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

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