As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located only 328 feet from the holy Masjid Al Haraam, overlooking the Ka’aba, as well as the entire Masjid. All modern accommodations at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a mini-bar. A marble bathroom is also included. Al Ruwad Restaurant offers fine dining with a selection of mouth-watering seasonal specialties, while at Café Swiss a combination of international and traditional cuisine are served. Room service is available 24 hours. Swissotel Makkah offers a fully equipped business center, providing guests with everything they need to stay on top of their work. With private entrances that make it easier for pilgrims to reach the Masjid Al Haram, Swissotel is also the only property in the Abraj Al Bait Endowment with a direct entrance through Ajyad Street. King Abdulaziz International Airport is 50 mi away from Swissôtel Makkah. Ironing and laundry can be arranged by the 24-hour front desk. Important Notice: Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government. وفقًا لوزارة السياحة، يقتصر الدخول إلى مكة المكرمة خلال موسم الحج على الحاصلين على تصريح حج ساري المفعول من 23 مايو 2024 إلى 21 يونيو 2024.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Halal, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.7
Location
9.2
Free Wifi
8.3
High score for Mecca
Select topics to read reviews:

Guests who stayed here loved

  • Khalifa
    Oman Oman
    The room is fantastic, and the direct view of the Kaaba is absolutely the best. The hotel service is excellent, and the proximity to the Haram and the shopping areas in the towers makes it even more convenient.
  • Emad
    Saudi Arabia Saudi Arabia
    Too close from Haram, amazing kaaba view in my room it was in 23 floor. Room small but it was fair enough for 2 people. Breakfast was varied and covered all tastes and there were enough seats for everyone.
  • Taz
    Qatar Qatar
    The location was accessible to the mosque through the shopping center. The staff were attentive to my needs especially the concierge staff Khalid and Eman. The breakfast was great, a huge selection. I felt at peace and a sense of calmness staying...
  • Ghada
    Egypt Egypt
    The location is so close to haram also the staff is so cooperative and friendly
  • Aleem
    Saudi Arabia Saudi Arabia
    Location cleanliness..courteous staff and helpful cleaning crew
  • Lamia
    United Arab Emirates United Arab Emirates
    Staff there is very helpful, nice and welcoming Othman from the information center was extremely helpful with a smile same for the receptionists and the duty managera
  • Reem
    Bahrain Bahrain
    Good location inside Makkah towers, the view from the room was breathtaking, big thanks for Mr. Waleed for the upgrade, the room is big and the beds were comfortable, the sweetest house keeping and staff in general, the breakfast was huge with all...
  • Altaf
    Saudi Arabia Saudi Arabia
    Excellent location with easy access to the Haraam. Good breakfast, nice large rooms with a good view of the Haraam. Friendly Staff.
  • Fatima
    Nigeria Nigeria
    The distance to haram was perfect, the breakfast was great too. I love the room, the space was enough.
  • Amina
    United States of America United States of America
    The chef’s were amazing. For breakfast I had the best croissant. It was fresh and delicious.

Hotel area info

Restaurants
1 Restaurant On Site

  • Al Ruwad Restaurant
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Vegan

Amenities of Swissotel Makkah
Great facilities! Review score, 8.7

Most popular amenities
  • Family rooms
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Laundry
Bathroom
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • Arabic
  • English
  • Hindi

House rules
Swissotel Makkah takes special requests – add in the next step!

Check-in
From 4:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements.

The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements.

Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay. Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan breakfast will served as Iftar and Dinner will be served as Sohour.

During Month of Ramadan Check in time 18:00.

Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government.

FAQs about Swissotel Makkah

  • Guests staying at Swissotel Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Halal
    • Buffet
  • Swissotel Makkah offers the following activities/services (charges may apply):

    • Check-in at Swissotel Makkah is from 4:00 PM, and check-out is until 12:00 PM.

    • Swissotel Makkah is 1,150 feet from the center of Mecca. All distances are measured in straight lines. Actual travel distances may vary.

    • Swissotel Makkah has 1 restaurant:

      • Al Ruwad Restaurant
    • The prices at Swissotel Makkah may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Swissotel Makkah include:

      • Triple
      • Twin
      • Suite
      • Quad