Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambiance with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 47 mi from the property.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.2

Breakfast Info

Halal, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
3 twin beds
2 twin beds
2 twin beds
1 king bed
1 king bed
1 king bed
3 twin beds
3 twin beds
1 queen bed
2 twin beds
2 twin beds
2 twin beds
1 full bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Globe Certification
Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
9.2
Free Wifi
8.0
High score for Mecca

Select topics to read reviews:

Guests who stayed here loved

  • Nawaf
    Saudi Arabia Saudi Arabia
    ROOMS AND ROOMS SERVICES And stuff management flexibility in check in and out and their quick response. Special thanks to miss renad Professional Services and warmed welcoming .
  • Sultan
    Saudi Arabia Saudi Arabia
    It was great pleasure receiving a call after leaving. Ms. Rinad Alshareef call made me feel valuable guest and attracts me to book swissotel in future visits. She is highly professional and customer satisfaction oriented. Hats off and gratitude to...
  • Salama
    Egypt Egypt
    Staff is very helpful and welcoming to guests, the food is delicious, the room is perfect and clean, it really makes my stay memorable and I will definitely book for the upcoming trip.
  • Angie
    Egypt Egypt
    Cost is excellent comparing the distance from the haram and the other facilities
  • Noora
    Qatar Qatar
    This is the second time in the hotel,The suite is spacious and view of the suite it exceptional, the staff is friendly, the breakfast and dinner buffet are amazing
  • Afaq
    United States United States
    Everything , excellent security you can leave the room unlock and comeback satisfy your room is clean nice swept, tidied up all filled up coffee, tea, soap, bathroom, utilities, towels, amazing it’s very clean very clean you can sleep on the floor
  • Haitham
    Egypt Egypt
    Literally EVERYTHING from the Reception to the Housekeeping to the location to the Breakfast
  • Hebatallah
    Egypt Egypt
    The property was clean and organized despite the crowd
  • Nasiri
    United States United States
    Amazing staff ! Sister Emaan at the reception was amazing she helped us change our room and provided full refund we really appreciate her
  • Marwa
    Egypt Egypt
    The staff is very polite & helpful made the stay very comfortable, I had two consecutive bookings so after the first night they offered if i liked the first room so no need to change it, which made it a lot easier Bayan from the reservation is...

Hotel area info

Restaurants
1 Restaurant On Site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.7

Most popular amenities

  • Parking on site
  • Family rooms
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Wake-up service
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages Spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests – add in the next step!

Check-in
From 6:00 PM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah

  • Check-in at Swissotel Al Maqam Makkah is from 6:00 PM, and check-out is until 12:00 PM.

  • The prices at Swissotel Al Maqam Makkah may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Swissotel Al Maqam Makkah is 1,000 feet from the center of Mecca. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Swissotel Al Maqam Makkah is popular with guests booking family stays.

  • Swissotel Al Maqam Makkah offers the following activities/services (charges may apply):

    • Room options at Swissotel Al Maqam Makkah include:

      • Quad
      • Suite
      • Family
      • Double
    • Swissotel Al Maqam Makkah has 1 restaurant:

      • Al Khairat Restaurant
    • Guests staying at Swissotel Al Maqam Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Halal
      • Buffet