Get the celebrity treatment with world-class service at Swissotel Al Maqam Makkah

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambience with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 75 km from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Breakfast info

Halal, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
3 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 single beds
3 single beds
1 large double bed
2 single beds
2 single beds
2 single beds
1 double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Globe Certification
Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
9.2
Free WiFi
8.0
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Sophia
    United Kingdom United Kingdom
    The room was a very good size and was well stocked up with water and other amenities. We had the Kaaba view room…the view was spectacular. Thankfully were were given a room on floor 47 so we had the best view I would say. All staff were welcoming...
  • Mohammad
    United Kingdom United Kingdom
    Alhamdullilah, very great experience with this hotel. Easy access with taxi, easy check in, great view, everything the standard you can expect with clock tower hotels House keeping alway asked daily for anything we needed which they were...
  • Mamoon
    Pakistan Pakistan
    Everything, The Hospitality was amazing. Saudia is in the front for Hospitality.
  • Odil
    United Arab Emirates United Arab Emirates
    The location of the place is good. The hotel is clean.
  • Adnan
    United Kingdom United Kingdom
    Hotel Facilities and especially thanks to staff for going up & beyond and the bell boy sallaudin for helping me with my kids entertainment
  • Kasim
    United Kingdom United Kingdom
    We truly enjoyed our stay at the hotel. Thank you for making our stay an enjoyable experience.
  • Jad
    Australia Australia
    The hotel is located in the clocktower amongst other hotels all joining together. The service and the staff were excellent very helpful and very accommodating. Went with family with five kids and they looked after us very well very close to the...
  • Mursal
    Denmark Denmark
    Love everything about this place. They were playing adhan in the room, which we loved. And Naif was great, he really helped us with the room and did an amazing service for us 🙏🏽🙏🏽🙏🏽
  • Rasyidah
    United Kingdom United Kingdom
    Everything about this hotel is excellent, location, size, service, facilities etc couldn't be any happier.
  • Zahidur
    Australia Australia
    The location is great, you can see Kaaba from the window. Very easy to access Kaaba. The breakfast buffet is massive,.The room is quite big for the whole family. The staffs were standout, they kept the room clean, always asked us if we needed...

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.7

Most popular facilities

  • Parking on site
  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Wake-up service
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests - add in the next step!

Check-in
From 18:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah

  • The prices at Swissotel Al Maqam Makkah may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Swissotel Al Maqam Makkah has 1 restaurant:

    • Al Khairat Restaurant
  • Swissotel Al Maqam Makkah is 350 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swissotel Al Maqam Makkah is from 18:00, and check-out is until 12:00.

  • Swissotel Al Maqam Makkah offers the following activities / services (charges may apply):

    • Guests staying at Swissotel Al Maqam Makkah can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Halal
      • Buffet
    • Room options at Swissotel Al Maqam Makkah include:

      • Quadruple
      • Suite
      • Family
      • Double
    • Yes, Swissotel Al Maqam Makkah is popular with guests booking family stays.