Get the celebrity treatment with world-class service at Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge. The property is also 22 km away from Um AlQura University and offers free WiFi. The property features two restaurants and Hira Cave is 11 km away. Guests at the hotel can enjoy a buffet breakfast, in addition to a variety of cuisines served at Asia Restaurant and Al Ferdaus Restaurant. Speaking Arabic, English, French and Indonesian, staff are always on hand to help at the reception. Makkah Mall is 13 km from Sheraton Makkah Jabal Al Kaaba. King Abdulaziz International Airport is 94 km from the property.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

This hotel is situated in the real heart of Makkah

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
7.6
Free WiFi
7.3
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • El
    United Kingdom United Kingdom
    All staff were excellent and amazing. Customer service is fantastic. Rooms are very clean. Comfy bed and pillows. Good powerful shower. Breakfast was great. Bell boy was very helpful. There was always someone at the lifts to help.
  • Waleed
    New Zealand New Zealand
    The staff, Hesham (هشام)، Nashwa (نشوى)، Mayasir (مياسر)، Amal (امل) and Ragad (رغد) at the reception and managing level 12. Also Abdo Alhaee (عبد الحي) who manages the room cleaning on level 12 . They were all so helpful and friendly. Also the...
  • Hossen
    Saudi Arabia Saudi Arabia
    wonderful hotel with excellent service clean rooms a very luxurious suite a high level of cleanliness and all necessities available
  • Atif
    United Kingdom United Kingdom
    The massive apartment was very presentable and kept clean by the friendly and efficient cleaning staff Mohammed Didar and a consistently warm welcome and guest service by Mazed Hossain.
  • Makeem
    United Kingdom United Kingdom
    The cleaner for our room saiful Islam was Particular helpful and kind.
  • Anisur
    Sweden Sweden
    Staff were very nice, cooperative and friendly. Saud and Lemi(?) at the reception were very helpful. Raquib, Ibrahim helped us a lot.
  • Ayzan
    United Kingdom United Kingdom
    staff were very accommodating and very nice - especially abdullah, the bengali brother who helped clean our rooms. the hotel was very clean and the beds were super comfortable and anything i ever needed was sorted.
  • Bahar
    Malaysia Malaysia
    Kudos to Saiful Islam, the house keeping attendance for a courteous and helpful throughout our stay
  • Travel
    France France
    Thank you so much, Abir, for taking such great care of our room every day. It’s always such a pleasure to come back to a perfectly tidy space
  • Musaddaq
    United Arab Emirates United Arab Emirates
    Our stay is without Breakfast ......but room is excellent, there is sitting area, wash room separate, shower separate due to this there is no issue and no time wasting problem.

Hotel surroundings

Restaurants
4 restaurants on site

  • Al Ferdaus Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Asia Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
  • Chocolate Lounge
    • Cuisine
      International
  • Club Lounge
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of Sheraton Makkah Jabal Al Kaaba Hotel
Great facilities! Review score, 8.5

Most popular facilities

  • Family rooms
  • Free WiFi
  • 4 restaurants
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Interconnected room(s) available
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Massage chair

Languages spoken

  • Arabic
  • English
  • Hindi
  • Indonesian
  • Urdu

House rules
Sheraton Makkah Jabal Al Kaaba Hotel takes special requests - add in the next step!

Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

License number: 10002512

FAQs about Sheraton Makkah Jabal Al Kaaba Hotel

  • Sheraton Makkah Jabal Al Kaaba Hotel is 950 yards from the centre of Makkah. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sheraton Makkah Jabal Al Kaaba Hotel is from 16:00, and check-out is until 12:00.

  • Sheraton Makkah Jabal Al Kaaba Hotel offers the following activities / services (charges may apply):

    • Massage chair
  • Guests staying at Sheraton Makkah Jabal Al Kaaba Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
    • À la carte
    • Breakfast to go
  • The prices at Sheraton Makkah Jabal Al Kaaba Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Sheraton Makkah Jabal Al Kaaba Hotel has 4 restaurants:

    • Al Ferdaus Restaurant
    • Club Lounge
    • Chocolate Lounge
    • Asia Restaurant
  • Room options at Sheraton Makkah Jabal Al Kaaba Hotel include:

    • Double
    • Twin
    • Suite