Offering 4 restaurants, 2 bars and Atlantic Ocean views, the 5-star Pestana Carlton Madeira Ocean Resort Hotel is located on a cliff top on Madeira Island. Funchal’s center is 10 minutes' walk away. Pestana Carlton Madeira's leisure has an on-site diving center. All suites and rooms feature elegant décor, flat-screen TVs and balconies with sea, mountain or pool views. One of the 2 saltwater pools has stairs leading to the sea. For relaxation, Magic Spa by Pestana includes a jacuzzi, Scottish shower and turkish bath. Guests can choose from Arcos restaurant that serves buffet breakfast and dinner, the à la carte Taverna Grill serves dinner only, the Garden Pool serves mostly lunch and snacks during the day and The Pub is available for lunch and dinner, the latter also à la carte. Activities such as paragliding, yacht excursions and windsurfing are available nearby. The Pestana Carlton Madeira Ocean Resort Hotel is a 20-minute drive from Madeira's International Airport. Private parking is available, at an extra fee.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Located in the heart of Funchal, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom
2 twin beds
Living room
2 sofa beds
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
9.4
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Edwin
    Canada Canada
    Front desk staff , especially Alex, was outstanding !! Not just once but consistently. Obrigado
  • Susan
    Canada Canada
    Nice location and hotel. Room was clean. Breakfast buffet had great variety. Friendly, helpful staff.
  • Jason
    the United States the United States
    Great hotel, great location, great amenities, great staff! We will be back!
  • Diana
    Canada Canada
    Amazing breakfast! Customer service quick respond, above and beyond !
  • Nina
    Austria Austria
    Very beautiful territory of the hotel, very close to the city center. Good food, very clean, friendly staff. A big offer of leisure activities like snorkeling, scuba diving, mini golf etc. Private beach is a great perk!
  • Dwayne
    Canada Canada
    Very central close to many great restaurants. Pools were great. Everything was very clean and well maintained.
  • Julia
    the United States the United States
    Front desk people as well as the staff responsible for luggage etc is absolutely amazing. This hotel is not new, but the people who work there made this stay truly great.
  • Anthony
    Switzerland Switzerland
    Breakfast was ok, selection of breads, cereals, and buffet, coffee from machines was terrible, pot of coffee at table was ok. No view from room, but was private, quiet, clean and good size.
  • Anne
    Canada Canada
    Great views over the ocean and the city, very friendly staff, wonderful pools and ocean access, amazing breakfast selection, comfortable beds, and just all around great!
  • Henny
    the United States the United States
    Beautiful property well situated. The decor is somewhat dated, but it is clean. The carpet in the dining room is quite dated.

Hotel area info

Restaurants
4 Restaurants On Site

  • Garden Pool Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Lunch • Cocktail hour
  • Arcos
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
  • The Pub
    • Open for
      Lunch • Dinner • Cocktail hour
  • Taverna Grill
    • Open for
      Dinner

Amenities of Pestana Carlton Madeira Ocean Resort Hotel
Great facilities! Review score, 8.4

Most popular amenities

  • 4 swimming pools
  • Free Wifi
  • Private Parking
  • Spa
  • Family rooms
  • Non-smoking rooms
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
  • Happy hour
    Additional charge
  • Beach
  • Mini golf
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Darts
    Additional charge
  • Ping-pong
    Additional charge
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs € 1.20 per hour.

  • Street parking

Front Desk Services

  • Concierge
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Babysitting/Child services

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe

General

  • Air conditioning
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Wheelchair accessible

4 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 4 – indoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • Portuguese

House rules
Pestana Carlton Madeira Ocean Resort Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Must-know information for guests at this property

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

If you are traveling with your pet please contact the Hotel before your arrival for information on availability, prices, and admission restrictions for pets.

As a sustainability measure, the indoor pool's water will only be heated to 26ºC.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 3978

FAQs about Pestana Carlton Madeira Ocean Resort Hotel

  • The nearest beach is 0.9 miles from Pestana Carlton Madeira Ocean Resort Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Pestana Carlton Madeira Ocean Resort Hotel is popular with guests booking family stays.

  • Pestana Carlton Madeira Ocean Resort Hotel is 0.9 miles from the center of Funchal. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Pestana Carlton Madeira Ocean Resort Hotel on this page.

  • Check-in at Pestana Carlton Madeira Ocean Resort Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Pestana Carlton Madeira Ocean Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Buffet
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Pestana Carlton Madeira Ocean Resort Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Pestana Carlton Madeira Ocean Resort Hotel include:

    • Twin
    • Family
    • Suite
  • Pestana Carlton Madeira Ocean Resort Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Canoeing
    • Mini golf
    • Darts
    • Beachfront
    • Back massage
    • Beach
    • Spa facilities
    • Bicycle rental
    • Head massage
    • Happy hour
    • Spa lounge/Relaxation area
    • Swimming pool
    • Foot massage
    • Full-body massage
    • Neck massage
    • Hand massage
    • Couples' massage
  • Pestana Carlton Madeira Ocean Resort Hotel has 4 restaurants:

    • Garden Pool Restaurant & Bar
    • The Pub
    • Arcos
    • Taverna Grill