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Casa Velha do Palheiro Relais & Chateaux is a 5-star manor house hotel located in the old Palheiro Gardens in the foothills of Funchal. With access to the Palheiro Golf Course, guests can also have various golfing discounts. Free WiFi and flat-screen TVs with a various choices of international channels are available. A variety of eating venues include the Classical dining room with international haute cuisine, the more relaxed Restaurant Vista Balancal with its views over Funchal bay, the tea house in the Palheiro gardens or snacks at the Spa. Guests can relax by the outdoor pool in the gardens or use the free facilities of the Spa at Casa Velha featuring a heated indoor pool as well as sauna and steam room. The hotel organizes deep sea fishing on its own motor yacht Balancal as well as experiences with whale and dolphin watching. On site there is a tennis court, badminton, croquet as well as its own championship golf course – Palheiro Golf. Casa Velha do Palheiro Relais & Chateaux is 4.3 mi from the center of Funchal and offers direct access to the award-winning Palheiro Gardens. Free private parking is available as well as a daily free shuttle service to the town center.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Relais & Châteaux
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 full bed
1 king bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.7
Facilities
9.1
Cleanliness
9.7
Comfort
9.6
Value for money
8.7
Location
9.1
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Daniela
    the United States the United States
    It’s a great property with a lot of character and charm
  • Virginia
    the United States the United States
    This is a gorgeous, high end property. The staff was absolutely superb and treated us with the utmost respect and friendliness in spite of showing up in our hiking clothes. The history of the place is so interesting. We even saw Christina Blandy...
  • Gary
    the United Kingdom the United Kingdom
    The staff are so friendly. Great ambiance. Beautiful gardens. Great food. Fantastic place!
  • Camille
    the United Arab Emirates the United Arab Emirates
    Mr. luis, I think F&B manager is the best smile, courtesy, service and recommendations where to go…most accommodating for whatever you ask for … The landscape is breathtaking. Extreme greenery & Nature & beauty. Sipping a cocktail before dinner...
  • Bernd
    Switzerland Switzerland
    nice surroundings, wonderful breakfast and food, great service
  • Jeffrey
    the United States the United States
    gardens and grounds are like a palace you could spend a week
  • David
    the United Kingdom the United Kingdom
    Our only disappointment was not having an outdoor heated pool. It would be much better if the pool was situated perhaps on the croquet lawn.
  • Anne
    Belgium Belgium
    Fantastic garden and great breakfast. Lovely Gourmet diner. Big clean room. Friendly staff.
  • Adam
    the United Kingdom the United Kingdom
    We loved the hotel’s rural setting, high above Funchal, its old world luxury, and the quality of service offered by the staff. Best of all was the direct access to the extraordinary adjacent Palheiro garden. A very special hotel.
  • Jacqueline
    the United Kingdom the United Kingdom
    Location, range of rooms to sit in, friendliness of the staff

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Casa Velha do Palheiro Relais & Chateaux
Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Spa
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Garden view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Badminton equipment
  • Tennis equipment
  • Hiking
  • Ping-pong
  • Pool table
  • Game room
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking
  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safe

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Chapel/Shrine
  • Carpeted
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Pool 2 – indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules
Casa Velha do Palheiro Relais & Chateaux takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
13+ years
Extra bed upon request
€ 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardCarte BleueMaestroEC-CardDebit cardCash

The fine print
Must-know information for guests at this property

Room rates on 24 and 31 December include a gala dinner.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Velha do Palheiro Relais & Chateaux of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 3434/RNET

FAQs about Casa Velha do Palheiro Relais & Chateaux

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Casa Velha do Palheiro Relais & Chateaux has 1 restaurant:

    • Restaurante #1
  • The prices at Casa Velha do Palheiro Relais & Chateaux may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Casa Velha do Palheiro Relais & Chateaux is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Casa Velha do Palheiro Relais & Chateaux can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • À la carte
    • Breakfast to go
  • Casa Velha do Palheiro Relais & Chateaux offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Hiking
    • Pool table
    • Game room
    • Ping-pong
    • Fishing
    • Tennis court
    • Golf course (within 2 miles)
    • Tennis equipment
    • Walking tours
    • Bicycle rental
    • Locker rooms
    • Badminton equipment
    • Swimming pool
    • Beauty services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Full-body massage
    • Fitness
    • Yoga classes
  • Room options at Casa Velha do Palheiro Relais & Chateaux include:

    • Twin/Double
    • Double
    • Suite
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Casa Velha do Palheiro Relais & Chateaux on this page.

  • Casa Velha do Palheiro Relais & Chateaux is 2.5 miles from the center of Funchal. All distances are measured in straight lines. Actual travel distances may vary.