Sheraton Puerto Rico Resort & Casino offers a fitness centre and dining options on site as well as guest rooms with free WiFi. The hotel is 3.7 km from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor sundeck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness centre, guests can relax with a massage in the spa. The guestrooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down duvets. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, while the District Lounge is a great place for a relaxing drink.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
9.3
Free WiFi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Bijoux
    United States United States
    I like the pool on 4th floor, the service and the stuffs were Amazing
  • Alvin
    Iceland Iceland
    A very good choice for people going on a cruise, the cruise port is right next door :-) Very comfy beds and there is a small café in the lobby where you can buy sodas, beer, sandwiches and more. There are also two restaurants in the...
  • Rivera
    United States United States
    Es un hotel muy bonito, situado en un lugar perfecto para actividades de trabajo y disfrute. Dentro del Distrito de Convenciones.
  • Ashley
    United States United States
    This place is absolutely gorgeous!!! The staff was very attentive and helpful also understanding!!! I love that they also have a microwave, the food was amazing n it was also 24 hour security!!! I wish we got to experience the pool 😔 they was...
  • Associate
    United States United States
    Everything about this location was excellent. When I return to Puerto Rico, I will stay there again.
  • De
    Dominican Republic Dominican Republic
    el Capuchino Americano me gusto mucho. pero mejoraria el desayuno no me gusto para nada
  • Montia
    United States United States
    The location was perfect !!! I will be back for sure
  • Leslie
    United States United States
    The balcony. Staff were very helpful and friendly.
  • Heather
    United States United States
    The hotel we clean, the rooms were spacious. The view of the pool and area was spectacular. The location was just steps to restaurants in the T Mobile district. Really liked that there was a shuttle to Old San Juan. That was convenient!
  • Kelsey
    United States United States
    Staff were helpful and very nice very clean and food was great

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Room have jacuzz

    Hello, We have an outdoor Jacuzzi
    Answered on 28 August 2019
  • Is there a place to store luggage before we leave for a cruise?

    Good morning, Yes, we can store your luggage on the day of your check out with the bellmen.
    Answered on 11 November 2019
  • I know the legal age in pr but How old do you have to be to check in ?

    18 years and older.
    Answered on 12 March 2020
  • Hello, do you guys offer all inclusive package ? Or breakfast included package ?

    We aren't an All-inclusive Resort, but we do offer rates including breakfasts.
    Answered on 20 January 2024
  • how far to the cruise terminal??

    There are 2 piers nearby. It takes 5 minutes to the Panamerican Pier, and 10 minutes to the piers in Old San Juan.
    Answered on 21 October 2019
  • do you have shuttle from the airport

    Good afternoon, The hotel does not offer shuttle service. Taxis are waiting 24 hours outside the hotel and you may also consider using an UBER.
    Answered on 9 February 2021
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Ocean Lounge
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner • High tea • Cocktail hour

Facilities of Sheraton Puerto Rico Resort & Casino
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bingo
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Evening entertainment
  • Casino
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
  • Valet parking
  • Parking garage
Transport
  • Public transport tickets
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules
Sheraton Puerto Rico Resort & Casino takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the hotel has an incidental hold of $100 per night.

The destination fee includes the following:

-Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan.

· Daily Yoga Classes

· Daily Aqua Fitness

· Daily Salsa Classes

· Enhanced high speed internet access in guestrooms and public areas of the hotel

· Two (2) Complimentary bottles of water in guest rooms, replenish daily.

· Coffee and tea service in the room, replenished daily

· Use fitness center open 24/7

· Use of towels and chaise lounges at our lavish sun and pool deck

· Free local calls, Toll free calls access

Rollaway: $40 per day

Microwave: $30 per day

Refrigerator: $30 per day

Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost.

When travelling with pets, please note that an extra charge of $20 per room, per night applies.

Please also note that a pet cleaning fee of $150 per stay applies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Puerto Rico Resort & Casino in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sheraton Puerto Rico Resort & Casino

  • Sheraton Puerto Rico Resort & Casino is 1.9 miles from the centre of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Puerto Rico Resort & Casino has 1 restaurant:

    • Ocean Lounge
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Puerto Rico Resort & Casino on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 0.7 miles from Sheraton Puerto Rico Resort & Casino. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Sheraton Puerto Rico Resort & Casino can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte
  • The prices at Sheraton Puerto Rico Resort & Casino may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sheraton Puerto Rico Resort & Casino include:

    • Double
  • Sheraton Puerto Rico Resort & Casino offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Evening entertainment
    • Spa facilities
    • Live sport events (broadcast)
    • Swimming Pool
    • Bingo
    • Fitness/spa locker rooms
    • Happy hour
    • Spa lounge/relaxation area
    • Fitness
    • Steam room
    • Live music/performance
    • Spa/wellness packages
    • Beauty Services
  • Check-in at Sheraton Puerto Rico Resort & Casino is from 16:00, and check-out is until 11:00.