Hyatt Place San Juan is located in the Convention District and offers a swimming pool with area for kids, a terrace and free WiFi throughout. Condado Lagoon, as well as Old San Juan, are less than 5 minutes’ drive away. Every room includes a flat-screen TV and a coffee machine. Certain rooms also include a seating area to relax in after a busy day. There is a 24-hour front desk at the property and a business centre. Fort San Felipe del Morro is 5.1 km from Hyatt Place San Juan - City Center, while San Juan Central Park is 5 minutes’ drive away. The nearest airport is Luis Munoz Marin International Airport, 13 km from Hyatt Place San Juan - City Center.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
9.3
Free WiFi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Esther
    Trinidad and Tobago Trinidad and Tobago
    Breakfast was always fresh and tasty. The staff was helpful especially the cleaning team and Claudia at the front desk. The shuttle service was also a plus.
  • V
    Vanessa
    Barbados Barbados
    The room was nice, comfy and clean. I was very pleased with the room.
  • H
    Heidi
    United States United States
    Room size, kitchen facilities, price, location, staff
  • Rosa
    United States United States
    The water park was nice and the breaksfast variety.
  • Catherine
    United Kingdom United Kingdom
    The staff were lovely and very helpful. The location is great, handy for both the airport and Old San Juan. The pool is great for kids. Our room was spacious, clean and comfortable.
  • Martinez
    Puerto Rico Puerto Rico
    Everything overall was good. Nice clean room. Good breakfast. Friendly staff for the most part.
  • A
    Adam
    United States United States
    Breakfast consistent with other Hyatt Place and the coffee is much better, probably due to native PR roasted beans.
  • Keyro
    Spain Spain
    the breakfast was good and variety , we can repet it all whatever you want
  • Kristofer
    Netherlands Netherlands
    Super convenient location if you are attending events at the convention center, but also really quick and easy to get into other parts of San Juan; the staff were super friendly and welcoming throughout my stay; the room was enormous and the bed...
  • Madeline
    Puerto Rico Puerto Rico
    It was a great experience, personal was very friendly and helpful at every time. The breakfast was awesome, providing many options for children’s and adults. The space was very pleasant in general.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • My flights lands and 2 am will I be able to check in at that time if I reserve

    Greeting, thank you for choosing Hyatt Place for your upcoming stay. If you reserved the day before, you won't have any inconvenience. Otherwise, we w..
    Answered on 22 July 2022
  • Is the pool open?

    Yes the pool is open from 9am to 6pm
    Answered on 19 December 2020
  • Hi. Do you have laundry?

    Yes, we offer access to a guest's laundry room.
    Answered on 17 March 2022
  • Hi is there a refrigerator in this room???

    Yes there is a mini refrigerator on the room
    Answered on 3 March 2021
  • How close is the hotel from the airport and piers where cruise ships are? Thanks

    The hotel is located approximately 15 minutes from the airport, and 10 minutes from the cruise port terminal.
    Answered on 23 July 2022
  • is this hotel on the beach or very close??

    El Escambrón beach is located approximately 15 minutes from the hotel.
    Answered on 23 July 2022
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • The Placery
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hyatt Place San Juan
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Sofa bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Water park
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$18 per day.
  • Accessible parking
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Water slide
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules
Hyatt Place San Juan takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$25 is required on arrival. That's about £19. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

The following pet fees will apply: USD 75 up to 6 nights. Additional USD 100 for up to 30 nights.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A security deposit of USD 25.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Hyatt Place San Juan

  • The prices at Hyatt Place San Juan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 950 yards from Hyatt Place San Juan. All distances are measured in straight lines. Actual travel distances may vary.

  • Hyatt Place San Juan is 2 miles from the centre of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hyatt Place San Juan include:

    • Quadruple
  • Check-in at Hyatt Place San Juan is from 16:00, and check-out is until 11:00.

  • Hyatt Place San Juan offers the following activities / services (charges may apply):

    • Fitness centre
    • Water park
    • Swimming Pool
    • Fitness
  • Hyatt Place San Juan has 1 restaurant:

    • The Placery
  • Yes, Hyatt Place San Juan is popular with guests booking family stays.

  • Guests staying at Hyatt Place San Juan can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Buffet