Hotel H15 Luxury Palace - Destigo Hotels
Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
You might be eligible for a Genius discount at Hotel H15 Luxury Palace - Destigo Hotels. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Set in Kraków and with St. Florian's Gate reachable within 100 metres, Hotel H15 Luxury Palace - Destigo Hotels offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Hotel H15 Luxury Palace - Destigo Hotels features some units that feature a balcony, and all rooms have a kettle. All guest rooms include a wardrobe. Guests at the accommodation can enjoy a buffet breakfast. Hotel H15 Luxury Palace - Destigo Hotels offers 5-star accommodation with a hot tub. Popular points of interest near the hotel include Krakow Central Railway Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 17 km from the property, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
1 large double bed | ||
1 large double bed |
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Guests who stayed here loved
- Victoria
New Zealand“- Excellent location, a 5 min stroll to the main square - Very quiet road - Very close to other 5 start hotels and many restaurants - lovely decor - nice pool, . Spa with Sauna, Steam room , jacuzzi - Excellent cafe across the road - Gossip. -...” 
Sally
United Kingdom“Great location, lovely room, very reasonable price.”
Alexander United Kingdom“Very friendly staff and perfect location for my partners birthday. The Hotel Spa was great along with the opening times. Lovely food at Artesse which was made fantastic by Cyprean’s story telling (apologies if this isn’t the correct spelling),...”
Heidi United Kingdom“Great location, friendly staff & fantastic room.”
Victoria United Kingdom“Location, spa area, exceptional customer service - so helpful and responsive”- Diana
Lithuania“The hotel was perfect, offering very high standards of service, cleanliness, and comfort. The staff was exceptionally professional and attentive, ensuring every need was met with care. The rooms were beautifully designed, spacious, and equipped...” 
Thomas
Austria“super friendly and helpful staff at the Restaurant and Spa. Breakfast is outstanding - selection, room and service!! Pool area is very nice and totally clean but a little bit too cold (room temperature and water - except the whirlpool and sauna...”
Mario United Kingdom“Very good place. Best place where I have stayed so far.”
Ajc
United Arab Emirates“Perfect location, right beside main square. Top class hotel.”
Keith United Kingdom“Exceptional luxury hotel right in the centre of Krakow. Everything was amazing, staff, rooms etc. Excellent spa facilities, restaurants and bar.”
Hotel surroundings
Restaurants2 restaurants on site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Facilities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Garden
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible at a location nearby (reservation is not needed) and costs 150 zł per day.
- Valet parking
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
FAQs about Hotel H15 Luxury Palace - Destigo Hotels
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Hotel H15 Luxury Palace - Destigo Hotels is 350 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.
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Hotel H15 Luxury Palace - Destigo Hotels offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Walking tours
- Couples massage
- Fitness/spa locker rooms
- Neck massage
- Bicycle rental
- Fitness
- Bike tours
- Spa/wellness packages
- Tour or class about local culture
- Hand massage
- Temporary art galleries
- Foot massage
- Swimming Pool
- Head massage
- Beauty Services
- Full body massage
- Back massage
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/relaxation area
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Hotel H15 Luxury Palace - Destigo Hotels has 2 restaurants:
- Bistro The Hours
- Restauracja Artesse
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel H15 Luxury Palace - Destigo Hotels on this page.
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Check-in at Hotel H15 Luxury Palace - Destigo Hotels is from 15:00, and check-out is until 12:00.
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Guests staying at Hotel H15 Luxury Palace - Destigo Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Buffet
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The prices at Hotel H15 Luxury Palace - Destigo Hotels may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Hotel H15 Luxury Palace - Destigo Hotels include:
- Double
- Suite
- Apartment
